Josh Cash | Page 47

The tech video and narrative were in error and caused confusion about diagnosis of issues. The appt was for 2 simple items and was told it would be a brief appt that turned into 2 hrs confusion about diagnosis of issues. The appt was for 2 simple items and was told it would be a brief appt that turned into 2 hrs More

by vineyard100.sp Verified Customer Verified Customer

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Joshua is a terrific service rep. Wonderful job quickly fixing my car while we were on vacation. Wonderful job quickly fixing my car while we were on vacation. More

by APOLPERG Verified Customer Verified Customer

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Easy to deal with. Everything happened on time. Advice reasonable. Scheduling and operations met our standards from Massachusetts. Everything happened on time. Advice reasonable. Scheduling and operations met our standards from Massachusetts. More

by SUSANMSEWALL Verified Customer Verified Customer

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BMW of Sarasota was extremely helpful in getting my car fixed and the repairs covered under the extended warranty plan I have. My car was down for 2 months due to the work needing to be done and they got m fixed and the repairs covered under the extended warranty plan I have. My car was down for 2 months due to the work needing to be done and they got me a loaner to use which helped tremendously. Josh Cash kept me informed and was extremely friendly and courteous throughout the process. Thank you! More

by lishlou25.5 Verified Customer Verified Customer

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It was a very pleasant experience. Service was very prompt and everyone one very courteous. Service was very prompt and everyone one very courteous. More

by beverly.thomas Verified Customer Verified Customer

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My service advisor, Joshua Cash, was excellent during the time that my car was at the dealership. He went out of his way to keep me informed of the status of my recall repair, given the fact that the parts t time that my car was at the dealership. He went out of his way to keep me informed of the status of my recall repair, given the fact that the parts took one week to arrive after I dropped my car off. The repair was supposed to be done the day my car was brought into the dealership only to sit there for six days before the part became available. I was offered a loaner vehicle, which I declined, because we had another vehicle in the household to use. I received a call from Bmw advising that the part was available and would I like to make an appointment to come in and have the work done. Why someone called me to tell me the part was there when it was not made it a very frustrating week waiting for the part to arrive and for my car to be finished. More

by LJOHNSON59 Verified Customer Verified Customer

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Keep up with the good work! Thank you for the great Service’s you provide me. 👍 Thank you for the great Service’s you provide me. 👍 More

by ROBERTDAMA Verified Customer Verified Customer

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Excellent service, my service agent Josh was most helpful. Would highly recommend this dealership for service. helpful. Would highly recommend this dealership for service. More

by rrmacdonald Verified Customer Verified Customer

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On time appointment schedule. Advisor Joshua Cash was professional, and a pleasure to deal with. Glad to bring my car to Sarasota BMW Advisor Joshua Cash was professional, and a pleasure to deal with. Glad to bring my car to Sarasota BMW More

by BMCMANUS1257 Verified Customer Verified Customer

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Josh did a fantastic job as the service coordinator. I’m not happy with the issue and cost - a blocked windshield wiper strainer costs $300+ to repair. I have never heard of such a thing and the coincid I’m not happy with the issue and cost - a blocked windshield wiper strainer costs $300+ to repair. I have never heard of such a thing and the coincidence is very strong - I was just there for an oil change and the next day I couldn’t wash my windshield. Hmm More

by Beth R Verified Customer Verified Customer

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