Josh Chaffin
Josh Chaffin at Hyundai of Palm Springs

Josh Chaffin

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
21 Reviews

Born and raised in Fontana, CA, I’ve spent the last 10 years in the automotive industry and the past seven years with Hyundai of Palm Springs. I began my career at Big O Tires and worked my way up to becoming a full flat-rate technician with Hyundai. After a major motorcycle accident limited me physically, I discovered my true passion in becoming a Service Advisor. My background as a technician gives me strong technical insight, allowing me to translate customer concerns into clear direction for our technicians. I take pride in building long-lasting relationships with my clients and creating a service experience where they feel heard, respected, and genuinely cared for. Many customers have shared that my professionalism, empathy, and consistency are why they continue to service their vehicles with us. Outside of work, I bowl professionally with the PBA, with 17 perfect 300 games and four 800 series—a lifelong passion that continues to drive my competitive spirit.

Dealership Experience

7 yrs

Industry Experience

10 yrs

Languages Spoken

English English

Spanish Spanish

4.8

21 Reviews

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21 Reviews of Josh Chaffin

December 26, 2025

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Staff members are very good, especially the service department. Professional, Transparent, Well mannered & excellent energy. More

by Kingbryan13
Service Price Transparency
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Recommend Dealer
Yes
Dec 26, 2025

Hyundai of Palm Springs responded

Thank you! We’re proud to have a service team that delivers professional, transparent, and energetic care. We appreciate your feedback and support of Hyundai of Palm Springs.

December 24, 2025

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Very pleasant atmosphere, quick service. Josh is very knowledgeable, helpful, and explains what is needed for my 2025 Touson Hybrid NLine. More

by redskins523
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Recommend Dealer
Yes

Other Employees Tagged: George Nassar

Dec 24, 2025

Hyundai of Palm Springs responded

Thank you for sharing your experience with Hyundai of Palm Springs. We’re glad to hear you enjoyed a pleasant atmosphere and quick service, and that Josh provided clear, knowledgeable guidance for your 2025 Tucson Hybrid N Line. We appreciate your trust and look forward to assisting you again.

December 21, 2025

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Palm Springs Hyundai is by far the best car dealership that we have dealt with in the desert. That includes Subaru, where we would stand in line and never be greeted. Unicars which has the most horrendo More

by lander.marjorie
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Recommend Dealer
Yes
Dec 22, 2025

Hyundai of Palm Springs responded

Thank you for the amazing feedback! We’re proud to be your top choice in the desert and are thrilled Cindy and our team made you feel like part of the family.

December 21, 2025

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This is finest dealer service I have ever worked with. In my life I have driven a Chevrolet, Buick, Volkswagen, BMW, Ford, Lexus...you name it. I have worked with dealers all over the nation. NEVER hav More

by CMENGHINI
Service Price Transparency
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Recommend Dealer
Yes
Dec 22, 2025

Hyundai of Palm Springs responded

Thank you for the incredible review! We're honored to hear this has been your best dealership experience yet. Josh is truly a standout, and we’re grateful to have him on our team. We’re glad you’re loving your Santa Fe!

December 20, 2025

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My service appointment was efficient and thorough. Thank you Josh. The waiting area is comfortable and great coffee machine More

by DSIEBENALER
Service Price Transparency
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Recommend Dealer
Yes
Dec 22, 2025

Hyundai of Palm Springs responded

Thank you for the great feedback! We're glad Josh made your service visit efficient and thorough. Happy to hear you enjoyed the waiting area, and the coffee too!

December 19, 2025

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Charged $210 to connect garage opener to car. Took 5 minutes. Dealer refused to adjust the charge. More

by INDYBOY2100
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Service Communication
Recommend Dealer
No

December 19, 2025

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I absolutely love this dealership. There is another dealership much closer to my home but it is more than worth the drive to Palm Springs where I've consistently received outstanding More

by Shauna Holley
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Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Dec 22, 2025

Hyundai of Palm Springs responded

Thank you, Shauna! We're honored you choose to make the drive for our service. Your kind words about our team and facility mean a lot, and we’re grateful for your continued loyalty to Hyundai of Palm Springs.

December 16, 2025

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My meeting with Eric didn't go well and I left the dealership without having my Elantra serviced. More

by HAMPSHOME
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Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

December 14, 2025

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Good service,pleasant attitude. Prompt, respectful, polite. On time, easy to talk to. Good manners. More

by duffmoses
Recommend Dealer
Yes
Dec 17, 2025

Hyundai of Palm Springs responded

Thank you for your review! We're glad to hear you received prompt, respectful service with a positive attitude from the team at Hyundai of Palm Springs. We appreciate your feedback and look forward to seeing you again.

December 14, 2025

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Employee Rating

Always Great service at Palm Springs Hyundai. Customer service is amazing and Josh is so friendly. Thank you PS Hyundai More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2025

Hyundai of Palm Springs responded

Thank you, Kim! We're thrilled to hear you consistently receive great service and that Josh made your experience even better. We appreciate your loyalty to Hyundai of Palm Springs!

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