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Josh Chaffin
Josh Chaffin | Page 6
Service Advisor
Hyundai of Palm Springs
3919 E Palm Canyon Dr
Palm Springs, CA 92264
160 Reviews
Born and raised in Fontana, CA, I’ve spent the last 10 years in the automotive industry and the past seven years with Hyundai of Palm Springs. I began my career at Big O Tires and worked my way up to becoming a full flat-rate technician with Hyundai. After a major motorcycle accident limited me physically, I discovered my true passion in becoming a Service Advisor. My background as a technician gives me strong technical insight, allowing me to translate customer concerns into clear direction for our technicians. I take pride in building long-lasting relationships with my clients and creating a service experience where they feel heard, respected, and genuinely cared for. Many customers have shared that my professionalism, empathy, and consistency are why they continue to service their vehicles with us. Outside of work, I bowl professionally with the PBA, with 17 perfect 300 games and four 800 series—a lifelong passion that continues to drive my competitive spirit.
Read moreDealership Experience
7 yrs, 10 mos
Industry Experience
10 yrs, 10 mos
Languages Spoken
English
Spanish
160 Reviews
Write a Review
160 Reviews of Josh Chaffin
Verified Customer
June 11, 2026
Exemplary service. Always polite, informative and estimates given for repair times are realistic. Love the car wash! Always polite, informative and estimates given for repair times are realistic. Love the car wash! More
by BILLDALTON0
Other Employees Tagged: Eric Garcia
June 08, 2026
You guys do a fine job. No complaints with the service or the vehicle. Having a "minimum number of words for a review" is ridiculous! No complaints with the service or the vehicle. Having a "minimum number of words for a review" is ridiculous! More
by rms092047
Other Employees Tagged: Jedadiah Wallbrecht, Eric Garcia, Cindy Rivas
June 06, 2026
My car buying experience was actually pleasant even a bit fun unlike previous experiences with other dealerships Taylor, although brand new to selling cars did an exceptional job. She let the car sell itself fun unlike previous experiences with other dealerships Taylor, although brand new to selling cars did an exceptional job. She let the car sell itself and didn't pretend she new anything she hadn't learned yet but was fast to find the answers. I was also very happy with the explanation presented by Gary Haas regarding all of the options available for new car buyers. He is very knowledgeable and presents the material and lets the customer make the decision to buy or not...no pressure selling All in all this was a very pleasant experience for a car we love. (It's our second Santa Fe from this dealership) MS Palm Desert CA More
by MRSMITH92211
Other Employees Tagged: Todd Hildre, Gary Haas, Taylor Pauley
June 03, 2026
Paying 210$ for a 20min diagnostic is wild. The only reason we brought the car in to be assessed is because you installed a new engine two weeks prior. We wanted to make sure this new issue was The only reason we brought the car in to be assessed is because you installed a new engine two weeks prior. We wanted to make sure this new issue wasnt a result of the previous work. 600$ to install a blower motor is interesting to say the least. This was our first time visiting the dealership and walking away feeling like just a number. More
by R
Other Employees Tagged: Eric Garcia, Cindy Rivas
May 25, 2026
Came in with two issues and 30k mile service. I guess the service went fine, but I was told my vehicle wasn't making the noise I said it was making. Nothing got fixed, now I have to go to another I guess the service went fine, but I was told my vehicle wasn't making the noise I said it was making. Nothing got fixed, now I have to go to another dealership to get it done the right way. Apparently, I am not the only one whose vehicle they won't fix. That's a shame. I won't be coming back. More
by I neededmytusconfixed
Other Employees Tagged: Jedadiah Wallbrecht, Eric Garcia, Cindy Rivas
May 24, 2026
Friendly and good communication. Joshua scheduled us at the last minute and was able to get the car done quickly. Left the car cleaner than when we dropped it off. Joshua scheduled us at the last minute and was able to get the car done quickly. Left the car cleaner than when we dropped it off. More
by MNJSULI
May 24, 2026
Service was quick and efficient. Cindy was great to work with and I will return for any needed services Cindy was great to work with and I will return for any needed services More
by cgrobels
Other Employees Tagged: Eric Garcia, Cindy Rivas
