Josh Chaffin
Josh Chaffin at Hyundai of Palm Springs

Josh Chaffin | Page 5

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
99 Reviews

Born and raised in Fontana, CA, I’ve spent the last 10 years in the automotive industry and the past seven years with Hyundai of Palm Springs. I began my career at Big O Tires and worked my way up to becoming a full flat-rate technician with Hyundai. After a major motorcycle accident limited me physically, I discovered my true passion in becoming a Service Advisor. My background as a technician gives me strong technical insight, allowing me to translate customer concerns into clear direction for our technicians. I take pride in building long-lasting relationships with my clients and creating a service experience where they feel heard, respected, and genuinely cared for. Many customers have shared that my professionalism, empathy, and consistency are why they continue to service their vehicles with us. Outside of work, I bowl professionally with the PBA, with 17 perfect 300 games and four 800 series—a lifelong passion that continues to drive my competitive spirit.

Dealership Experience

7 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

99 Reviews

Write a Review

99 Reviews of Josh Chaffin

February 25, 2026

Dealership Rating
Employee Rating

Fantastic experience! Josh Chaffin was amazing. Warranty was honored and the work was done in record time. Thanks Josh and his team! More

by JLEFTY01
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 30, 2026

Hyundai of Palm Springs responded

Thank you for the fantastic review and for choosing Hyundai of Palm Springs. We’re thrilled to hear Josh Chaffin and the team delivered such a smooth and efficient experience. Honoring warranties and completing high-quality service quickly is exactly what we strive for. We appreciate your support and look forward to assisting you again in the future!

February 20, 2026

Dealership Rating
Employee Rating

So refreshing to have such excellent service. My car was ready exactly on time and I was out the door. Waiting area was clean and comfortable. Doing business here is truly a pleasure. More

by nrl77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Hyundai of Palm Springs responded

Thank you for sharing your experience with Hyundai of Palm Springs! We’re delighted to hear that you received such excellent service, that your vehicle was ready exactly on time, and that the clean, comfortable waiting area helped make your visit even more enjoyable. Providing a smooth, efficient, and pleasant experience is always our goal, and we truly appreciate your kind words. We look forward to welcoming you back and continuing to make every visit a pleasure!

February 19, 2026

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Josh was knowledgeable and professional. He explained everything to me and went through the cost of the service. This is the first time I have been happy with the service department at Hyund More

by TOVEGRIGSBY1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Mar 11, 2026

Hyundai of Palm Springs responded

Thank you for sharing your experience! We're glad to hear Josh provided knowledgeable, professional service and took the time to explain everything clearly. It’s wonderful to know this visit left you feeling truly satisfied with our service department. We appreciate you choosing Hyundai of Palm Springs!

February 15, 2026

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Received what I needed without an appointment. Fast and friendly. Thank you for your time! More

by sherry.randol
Service Price Transparency
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Recommend Dealer
Yes
Feb 18, 2026

Hyundai of Palm Springs responded

Sherry, thank you for choosing us and for sharing your experience! We’re glad our team was able to assist you quickly and without an appointment while providing fast and friendly service at Hyundai of Palm Springs. We truly appreciate your kind words and look forward to helping you again.

February 12, 2026

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The staff were very friendly and understanding of my service needs. Josh was especially a pleasure to work with. More

by DCO4653
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 12, 2026

Hyundai of Palm Springs responded

Thank you for choosing Hyundai of Palm Springs. We’re glad our team was friendly and understanding of your service needs, and we’re especially pleased to hear Josh was a pleasure to work with!

February 11, 2026

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Always a pleasure to work with Josh in service. Josh always gives a time estimate that the service department can actually meet. Service waiting area is always clean and comfortable. More

by CAMO33337
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Hyundai of Palm Springs responded

Thank you for your continued confidence in Hyundai of Palm Springs Service. We’re glad Josh consistently provides accurate time estimates and that you enjoy our clean and comfortable waiting area.

February 08, 2026

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Employee Rating

Josh is always such a great service provider! We also have great conversations with the salesman David on the showroom floor about potential future purchases. The remodel looks great!!! More

by SHANNONPEACH86
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David on the sales floor

Feb 12, 2026

Hyundai of Palm Springs responded

Thank you for your thoughtful feedback and for choosing Hyundai of Palm Springs. We’re glad our team set clear expectations, communicated effectively, and went above and beyond to support you. We truly appreciate your support!

February 08, 2026

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The staff is friendly, efficient and communicate throughout the process. Work was complete on time. More

by JOHNSALLOT
Service Price Transparency
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Recommend Dealer
Yes
Feb 12, 2026

Hyundai of Palm Springs responded

Thank you for your kind feedback and for trusting Hyundai of Palm Springs! We’re glad our team delivered friendly, efficient service with clear communication and on-time completion. We look forward to serving you again.

February 08, 2026

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Employee Rating

Pleasant friendly and helpful staff from everyone I encountered. More casual than polished but I didn’t have any complaints More

by TRADES-IMPORTS.9X
Service Price Transparency
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Recommend Dealer
Yes
Feb 12, 2026

Hyundai of Palm Springs responded

Thank you for choosing Hyundai of Palm Springs. We’re pleased to hear our team provided a friendly and helpful experience throughout your visit. We appreciate your feedback and your support!

February 04, 2026

Dealership Rating
Employee Rating

This service encounter was an addition to the exceptional experience I’ve had for years. Cindy Rivas went above and beyond to see that my car was taken care of. Indeed she also checked to see if More

by JLEITNER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Hyundai of Palm Springs responded

Thank you for your continued confidence in Hyundai of Palm Springs! We’re delighted to hear Cindy went above and beyond to ensure you were comfortable and that your vehicle was well cared for. Your kind words mean a great deal to our team.

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