Josh Chaffin

Hyundai of Palm Springs responded

Thank you, Patty, for your thoughtful feedback and for choosing Hyundai of Palm Springs Service. We’re delighted to hear Josh consistently delivers excellent customer service with patience and strong follow-through. Our team is committed to going above and beyond for every guest, and we truly appreciate your recognition. We look forward to assisting you again in the future!

Hyundai of Palm Springs responded

Thank you for your kind feedback and for choosing Hyundai of Palm Springs Service. We’re delighted to hear Cindy and our service team have made such a positive impact. Providing a great service experience is always our goal, and we truly appreciate your trust!

Hyundai of Palm Springs responded

Thank you, Joseph, for your continued trust in Hyundai of Palm Springs Service. We’re thrilled to hear George, Josh, and Cindy have taken such great care of you and your vehicle. Providing knowledgeable, reliable service is what our team strives for every day, and we truly appreciate your recognition!

Hyundai of Palm Springs responded

Thank you for your feedback and for choosing Hyundai of Palm Springs Service. We’re delighted to hear you consistently receive great customer service and have pleasant experiences with our team. We appreciate your trust and look forward to assisting you again in the future!

Hyundai of Palm Springs responded

Thank you for your kind words and for choosing Hyundai of Palm Springs Service. We’re proud to hear our team continues to go above and beyond while providing a clean and welcoming environment. Your feedback means a great deal to us, and we look forward to assisting you again!

Hyundai of Palm Springs responded

Thank you for your feedback. We sincerely apologize for the extended wait time and the lack of communication during your visit to Hyundai of Palm Springs. This is not the level of customer care or Hyundai service experience we strive to provide. We understand your concerns regarding your brakes and the overall experience, and we regret that you felt unheard and unsupported throughout the process. Your feedback is extremely important and will be used to improve both our communication and service standards. Please feel free to reach out to our Service Director, George Nassar, at gnassar@indigoautogroup.com, at your earliest convenience, so we can work towards a resolution that restores your confidence in our team.

Hyundai of Palm Springs responded

Thank you for your feedback and for your continued trust in Hyundai of Palm Springs. We’re glad to hear you consistently receive good service, but we sincerely apologize for the issues you experienced following your engine replacement. We understand how frustrating this must be, and we regret that the recommendation regarding the antifreeze hoses was not addressed proactively. Providing thorough, reliable Hyundai service is our priority, and we would appreciate the opportunity to review this with you and ensure everything is resolved properly!

Hyundai of Palm Springs responded

Thank you for your 5-star review of Hyundai of Palm Springs. We’re delighted to hear our service department took great care of you and provided a friendly, courteous, and kind experience. Delivering a welcoming and reliable Hyundai service experience is our priority, and we truly appreciate your trust. We look forward to seeing you again!

Hyundai of Palm Springs responded

Thank you for your kind feedback and for choosing Hyundai of Palm Springs Service. We’re delighted to hear your service was completed within the promised time and that your vehicle was returned clean and well cared for. Providing efficient, professional Hyundai service is always our priority. We truly appreciate your support and look forward to assisting you again in the future!