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Josh Gonzalez
63 Reviews
63 Reviews
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63 Reviews of Josh Gonzalez
May 16, 2025
They are remodeling there building, the trailers they have are not big enough to accomodate the service customers. I sat down, went to the bathroom in a different building and when I came back my seat w have are not big enough to accomodate the service customers. I sat down, went to the bathroom in a different building and when I came back my seat was gone, people were standing against the wall. I went into the sales trailer to sit and wait while my car was being serviced. My Service advisor was Good, the appointment center was NOT, they told me if I arrived early, I might be able to get a loaner for a RECALL AND Oil change. Mind you, I had to wait 7 weeks for this appointment to do both. I was told multiple times we have over 11,000 customers, I don't care, all I would like is a loaner when I drop my car off and be able to set an appointment with in a few weeks, I think this is reasonable. I have a 50 minute drive to your dealership and prefer not to wait 2+ hours while work is being performed on my car. GET MORE LOANERS. More
by steve@themalikteam.com
Verified Customer
May 08, 2025
My car was in service since 12/13/2024. When I got home I noticed a piece of the sunroof flew off on the ride home. I called to inform the service department in the morning and they said th When I got home I noticed a piece of the sunroof flew off on the ride home. I called to inform the service department in the morning and they said they have the pictures I emailed them and they would get back with me today. I never heard from them today. The loaners were given to me very dirty inside and outside. More
by PADRONMARIA
Other Employees Tagged: Timothy Mack
May 07, 2025
Good people. Very professional, knowledgeable and courteous. James Ruis and all the others involved. I have 3 cars with you and have recommended others to you. Very professional, knowledgeable and courteous. James Ruis and all the others involved. I have 3 cars with you and have recommended others to you. More
by SABREPHOENIX
Other Employees Tagged: Jamie Ruis, Jorge Sierra, Linda Midlam
May 05, 2025
Service adviser gave helpful information in a timely manner. The dealership was able to complete the repairs on my car in a timeframe that met my needs. manner. The dealership was able to complete the repairs on my car in a timeframe that met my needs. More
by ANNMONTMINY
Other Employees Tagged: Linda Midlam
May 03, 2025
Except for the fact they are renovating and it’s kind of a mess the service is still the same easy experience. a mess the service is still the same easy experience. More
by KAWSORO
Other Employees Tagged: Jamie Ruis, Jorge Sierra, Alejandra Quintana, Richeka "Ricky" Providence, Linda Midlam, Timothy Mack, Alexandra Celis
April 24, 2025
No follow up from purchase of pre owned Hyundai. No follow up from previous Genesis purchase. Walk in traffic must be great. Good luck with that strategy. No follow up from previous Genesis purchase. Walk in traffic must be great. Good luck with that strategy. More
by PPOHLMANN47
Other Employees Tagged: Mario Gil, Jamie Ruis
April 21, 2025
Had my Tucson serviced last week dealt with Josh in the service department and he handled ALL the details as I requested. He listened to my concerns and acted on all of them without hesitation completing service department and he handled ALL the details as I requested. He listened to my concerns and acted on all of them without hesitation completing the service right on the appointed time that I asked for. This was the best service that I have experienced from a car dealer and would recommend Tamiami Hyundai whole heartily. More
by klmoorhead
April 08, 2025
Everything went great. Everyone there was very courteous and knowledgeable. It all went very well. Everyone there was very courteous and knowledgeable. It all went very well. More
by STOOGESFAN1
Other Employees Tagged: Mike Colgan
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