My car was at the dealer for 8 days.
I realize the place was busy but I should not of had to wait that long. As I never received status updates, I had to call multiple times. I got th
I realize the place was busy but I should not of had to wait that long. As I never received status updates, I had to call multiple times. I got the feeling that since my repairs were under warranty, they were not a priority.
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by QUENTIN.T.MURRAY
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2025 -
Tamiami Hyundai responded
Quentin, I'm really sorry to hear about the delays and lack of communication during your recent visit. We certainly value all our customers equally, and it's concerning that you felt otherwise. Let's discuss this further so we can understand what happened and how we might improve in the future. Please give me a call when convenient.
Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291
Competent staff that communicates well and quality work
on time and on budget with good free coffee and snacks
on time and on budget with good free coffee and snacks
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by TFBERNARD
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2025 -
Tamiami Hyundai responded
Thank you for sharing your five-star review of our team and your visit! We hope to assist you again in the future here at Tamiami Hyundai. Safe travels!
It's always a problem finding available dates to perform
vehicle maintenance, and even for a simple oil change, filter replacement, and tire rotation, it takes more than two hours on average.
vehicle maintenance, and even for a simple oil change, filter replacement, and tire rotation, it takes more than two hours on average.
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by DAJORIVA
Verified Customer
Verified Customer
Service Price Transparency
Dec 15, 2025 -
Tamiami Hyundai responded
I'm sorry to hear about the inconvenience you've experienced in scheduling and the time taken for basic maintenance tasks. For basic maintenance like an oil change, please just swing by the dealership so we can assist you. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291
Service department.
Jaime it’s very rude and very unprofessional, he looks down at customers not knowing who he’s talking to. He was very rude to me last week and very r
Jaime it’s very rude and very unprofessional, he looks down at customers not knowing who he’s talking to. He was very rude to me last week and very rude to my friend the week before. If he is rude to customers I imagine how difficult must be to work with him. This is not the first time this happened. Jaime talks down to customers making us feel like he’s doing us a favor, he doesn’t make us feel welcome. I don’t know what are your customer service standards but Jaime won’t be working for me that is for sure. His “I’m better than everyone else attitude “ does not work with my company standards. MOST OF THE CREW ARE VERY PROFESSIONAL
Especially Josh. He made feel like welcome
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by tobim23
Dec 12, 2025 -
Tamiami Hyundai responded
This is concerning to hear, as we maintain high standards for guest service. I will address your feedback internally and ensure we correct the issue here. Thank you for bringing this to my attention! If there is anything I can do to further assist you, please let me know. Best, Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291
Service is good and professional.
The agent or representative Joshua is very kind.. He try to find always the best solution
The agent or representative Joshua is very kind.. He try to find always the best solution
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by ECHACONHDEZ
Verified Customer
Verified Customer
Service Price Transparency
Dec 11, 2025 -
Tamiami Hyundai responded
Thank you for sharing your feedback about Joshua and our team! We appreciate your business and hope to see you again at Tamiami Hyundai!
Had a great purchase experience 1 year ago, back for
routine service (and recall) and had an excellent experience, prompt courteous attention from Josh, my service consultant.
routine service (and recall) and had an excellent experience, prompt courteous attention from Josh, my service consultant.
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by JEFFPERRY0
Verified Customer
Verified Customer
Service Price Transparency
Dec 08, 2025 -
Tamiami Hyundai responded
Thank you for your repeat business and awesome feedback! We hope to see you again at Tamiami Hyundai Service Department, Jeff!
Very friendly and efficient.
Got me out when they said they would. Always come back to them for service
Got me out when they said they would. Always come back to them for service
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by pelicanpat
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2025 -
Tamiami Hyundai responded
We are grateful for your loyalty and your kind words regarding our team. Thank you for choosing Tamiami Hyundai, we look forward to serving you in the future!
Previously the service dept.
was the worst I've dealt with. The young man named Josh was attentive and professional always keeping us well informed.
was the worst I've dealt with. The young man named Josh was attentive and professional always keeping us well informed.
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by BOBSTERN070993
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2025 -
Tamiami Hyundai responded
We are flattered by your kind words about Josh and we'll be sure to pass along your praise. Thanks for choosing Tamiami Hyundai! Please let us know if you need anything else!
Very professional and courteous.
Exactly how the experience should be when having a service appointment.
Exactly how the experience should be when having a service appointment.
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by TOALDOP
Verified Customer
Verified Customer
Service Price Transparency
Nov 24, 2025 -
Tamiami Hyundai responded
Thank you for sharing your experience with our team! We appreciate your feedback and look forward to helping you in the future. Take care! - The Tamiami Hyundai Service Team
I have been waiting for a week for someone to get back to
me so I can order a part for my car and schedule the repair of my vehicle.
me so I can order a part for my car and schedule the repair of my vehicle.
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by scalish
Verified Customer
Verified Customer
Service Price Transparency
Dec 01, 2025 -
Tamiami Hyundai responded
I'm really sorry to hear about the delay in getting back to you. That's definitely not the level of service we aim to provide. Let's get this sorted out for you as soon as possible. With a name, we are unable to locate your information. Please reach out to me directly so we can assist you with ordering the part and scheduling your repair.
Thank you,
Sammy Jo Mannering - Service Director
239-417-1222 ext. 3291
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