Josh Gonzalez
Josh Gonzalez at Tamiami Hyundai
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Josh Gonzalez

Service Advisor

Tamiami Hyundai

6780 Airport Pulling Rd N
Naples, FL 34109

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4.6
57 Reviews
4.6

57 Reviews

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57 Reviews of Josh Gonzalez

April 27, 2025

Dealership Rating
Employee Rating

Always have had excellent service from Tamiami Hyundai. Have recommended them to others. Will continue to be a customer. More

by MHAUTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Tamiami Hyundai responded

Thank you for your continued support and recommendations! We're delighted to hear that you've consistently received excellent service from Tamiami Hyundai. Looking forward to serving you again in the future!

April 24, 2025

Dealership Rating
Employee Rating

No follow up from purchase of pre owned Hyundai. No follow up from previous Genesis purchase. Walk in traffic must be great. Good luck with that strategy. More

by PPOHLMANN47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mario Gil, Jamie Ruis

Apr 24, 2025

Tamiami Hyundai responded

It's disappointing to hear about the lack of follow-up after your purchases. We strive for attentive customer service and want to ensure your questions and concerns are addressed. Please feel free to reach out directly at your convenience. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 417-1222 ext. 3231 - hyundaimanager@gotamiami.com

April 21, 2025

Dealership Rating
Employee Rating

Had my Tucson serviced last week dealt with Josh in the service department and he handled ALL the details as I requested. He listened to my concerns and acted on all of them without hesitation completing More

by klmoorhead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2025

Tamiami Hyundai responded

We're delighted to hear that Josh provided you with such excellent service at Tamiami Hyundai! Thank you for recommending us and sharing your positive experience. We look forward to serving you in the future!

April 08, 2025

Dealership Rating
Employee Rating

Everything went great. Everyone there was very courteous and knowledgeable. It all went very well. More

by STOOGESFAN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Colgan

Apr 08, 2025

Tamiami Hyundai responded

Thanks so much for the 5-star review of Tamiami Hyundai!

April 08, 2025

Dealership Rating
Employee Rating

While the service was done on time, the conditions in the waiting area were awful! It was crowded, noisy and the frigid temperature made it even worse. There was no TV and there were no complimentary refresh More

by RAG443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alejandra Quintana

Apr 09, 2025

Tamiami Hyundai responded

We’re sorry to hear of your dissatisfaction during your visit to our facility while we were undergoing construction. We understand that the current setup may not be ideal, and we truly appreciate your patience as we work to improve the experience for all of our guests through this extensive remodel. While we do offer a variety of snacks in the service trailer, please know that additional refreshments are available in our sales trailer as well. Additionally, we want to ensure you're aware that we’re happy to provide a complimentary Uber ride for your convenience, so you are not required to wait at the dealership during your service appointment. Your comfort matters to us, and we’re committed to making your visits as smooth as possible during this transition. Thank you again for your understanding.

April 06, 2025

Dealership Rating
Employee Rating

Good communication. Good suggestions, but maybe keep to top three to five. Professional. Helpful . Timely More

by alison.golian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Tamiami Hyundai responded

Alison, thank you for your feedback! We're glad to hear that our team at Tamiami Hyundai provided professional and timely service. We'll take note of your suggestion and we hope to see you again in the future!

March 30, 2025

Dealership Rating
Employee Rating

Service center was very hospitable. The check in was efficient. Services were completed as expected. Smooth experience. More

by cultmojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Tamiami Hyundai responded

Thank you for sharing your experience with us! We're delighted to hear that our Tamiami Hyundai service center provided a smooth and efficient visit. We look forward to serving you again in the future!

March 29, 2025

Dealership Rating
Employee Rating

Very satisfied with work done but not satisfied with putting me off with fixing black screen problem More

by rick4rj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 31, 2025

Tamiami Hyundai responded

A 3-star experience is absolutely not what we expect for our customers. I would like to learn why you gave the low rating and see what I can do to improve your experience. Please contact me directly so we can discuss this. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

March 29, 2025

Dealership Rating
Employee Rating

Great service the service writer is terrific O think his name is Josh. The entire dealership is great. Only it is too busy. More

by joeroenaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Tamiami Hyundai responded

Jooroenaples, thank you for your feedback! We're glad to hear Josh and the team at Tamiami Hyundai provided great service. We appreciate your patience with our busy dealership and look forward to serving you again soon!

March 29, 2025

Dealership Rating
Employee Rating

Was told a month ago that the person with knowledge of black screen problem will not available for over a month so decided to wait for oil change and tire rotation. When at the service center was now told More

by rick4rj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Tamiami Hyundai responded

Rick, we apologize for the inconvenience you experienced at Tamiami Hyundai. Your feedback is important to us and we'll work on improving our communication regarding service appointments. Thank you for bringing this to our attention!

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