Josh Grissom
Josh Grissom at Cape Coral Chrysler Dodge Jeep Ram

Josh Grissom

Service Advisor

Cape Coral Chrysler Dodge Jeep Ram

2200 NE Pine Island Rd
Cape Coral, FL 33909

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5.0
16 Reviews
5.0

16 Reviews

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16 Reviews of Josh Grissom

November 09, 2026

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CDJR is my go to dealership to have work done on my vehicle. They were very impressive. More

by Gatorbait
Service Price Transparency
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Recommend Dealer
Yes
Nov 10, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're happy to be your preferred choice for vehicle service and that our team impressed you. We aim for excellence and can't wait to assist you again!

November 09, 2026

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Great service. Car was fixed timely. Communication was excellent Great customer service I will return with my other vehicles More

by mecook7817
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Recommend Dealer
Yes

Other Employees Tagged: Mike Castori

Nov 10, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind words! It's fantastic to hear that our service and communication met your expectations. We value transparency and quality, and we're excited to serve your other vehicles soon!

October 28, 2026

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Very good service, to value people and ask me for more inquiries if I need more help More

by loyolat2016
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Recommend Dealer
Yes
Oct 28, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

We're delighted to know you had a great experience with our service. Your recognition of our commitment to valuing clients means a lot. We hope to welcome you back soon!

October 23, 2026

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Horrible service department. I still have not received a call from the manager going on 2 weeks regarding parts that were taken off my jeep while in service More

by KRISTINA.KUJAN
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Recommend Dealer
No

Other Employees Tagged: Mike "Big Mike" Tota

Oct 27, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

Kristina, we apologize for the negative experience and the delay in follow-up from our service department. Our manager will contact you to resolve the matter. We are committed to providing quality and reliable service.

October 23, 2026

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I recently to my new Jeep into our Cape Coral dealership and was greeted by Josh. He was extremely helpful and took great care of me. I was shocked because he explained to me that I had bolt in my tire an More

by MRSJMCBRIDE
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Recommend Dealer
Yes

Other Employees Tagged: Mike Castori

Oct 27, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

We're so glad to hear about your positive experience with Josh at our Cape Coral dealership. Ensuring your safety and satisfaction is our top priority. Thank you for trusting us with your Jeep, and we hope to see you again soon!

October 15, 2026

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Made the service appointment on line which was very simple. Turned up car was taken away while I waited. I was kept informed of progress, including photos and the job was done within the timeline given More

by david@masonevansinc.com
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Recommend Dealer
Yes
Oct 16, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're thrilled to hear that our online appointment system and timely updates made your visit smooth. We look forward to welcoming you back for more quality service.

October 11, 2026

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Joshua was very knowledgeable about Chrysler warrantees, not everyone in your service department has that knowledge! More

by debracarpenter41
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Recommend Dealer
Yes
Oct 12, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 17, 2026

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Service was excellent, but I will have another review in 3 months to see if the work done has held up . Keep up the good work. More

by conniegirgenti0
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Recommend Dealer
Yes
Sep 18, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 14, 2026

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Service department is great! Josh my service technician was fantastic took care of a ongoing issue! More

by rshaver0
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Recommend Dealer
Yes
Sep 15, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 08, 2026

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Employee Rating

Always great service! ! Very honest and trustworthy service writers and service technicians. I wouldn’t choose any place else for my vehicle maintenance and repairs. 5 STAR More

by JOSHLGRIS
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Recommend Dealer
Yes
Sep 08, 2026

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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