Josh Gustafson
Josh Gustafson at Niello Acura

Josh Gustafson | Page 7

Service Advisor

Niello Acura

150 Automall Dr
Roseville, CA 95661

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69 Reviews

Dealership Experience

8 yrs

Industry Experience

8 yrs

Languages Spoken

English English

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69 Reviews

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69 Reviews of Josh Gustafson

May 26, 2023

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Employee Rating

All issues were resolved. Our rep was friendly, listened to and addressed all of our concerns, and could tell we were in a hurry and adjusted accordingly. More

by ericstpeter0
Service Price Transparency
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Recommend Dealer
Yes

May 23, 2023

Dealership Rating
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We are 100% Acura family since mid 1990's including our purchase of both and Acura Integra, and new Legend. currently we are blessed with an MDX Lease to support our woman owned (wife's) small business ent More

by ORRY.NOTTINGHAM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chandra Rosales, Robert Gutshall , Brian Bladow, Lucas Lee, Chris Logan, Spencer Penrose, Randy Reading

Jun 01, 2023

Niello Acura responded

Orry, It means so much to have you and your wife as part of our Niello Acura family! Thank you for trusting our Roseville team with all of your leasing and service needs. We feel so lucky to be able to support your wife's small business with our vehicles and we look forward to continuing to work with you for years to come. See you next time!

Jun 01, 2023

ORRY.NOTTINGHAM responded

We love you all - business, process, and team! God Blesss You All! Orry

May 23, 2023

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The service staff that checks us in are always very curious and friendly. We were greeted immediately. More

by TJ2U4HOME
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Recommend Dealer
Yes

Other Employees Tagged: Chandra Rosales

May 23, 2023

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I usually wait for my car because the lounge is so comfortable as are all the employees there. More

by ACULBERT
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Recommend Dealer
Yes

May 20, 2023

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Front & back brakes rrplacrd. No problem now. I don’t have anything else to add. Enough said. More

by jmurray0711
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Recommend Dealer
Yes

Other Employees Tagged: Gary Smedstad, Chandra Rosales, Robert Gutshall, Michael Lyman , Terry Caudle, Chris Logan, Spencer Penrose

May 20, 2023

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One if the best dealerships I have ever been to. Josh Gustafson Jr is my service advisor. Friendly, courteous, and knowledgeable. A real nice guy. Chandra Rosales although no longer my servic More

by LAPANEG
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Smedstad, Chandra Rosales, Robert Gutshall, Michael Lyman , Terry Caudle, Chris Logan, Spencer Penrose, Chad in Parts Department

May 24, 2023

Niello Acura responded

George, We cannot thank you enough for your kind words! It's so meaningful to hear that Niello Acura is one of the best dealerships you have ever been to. We will make sure to pass your thanks along to Josh, Chandra, Chad, and the rest of our amazing team here in Roseville. We thank you for trusting us with your Acura vehicle and look forward to continuing to serve you for years to come!

May 20, 2023

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I’m very disappointed with how this dealership has gone. When we first bought our car things were much better. You could get a loaner car if you needed it no matter how long they thought they would take to More

by randa.king77
Service Price Transparency
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Recommend Dealer
Yes

May 20, 2023

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Niello Acura has a great set of teams that provides great service. Overall ratings five star! More

by STEVESCOMPUTERS916
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Smedstad, Chandra Rosales, Robert Gutshall, Michael Lyman , Terry Caudle, Chris Logan, Spencer Penrose

May 19, 2023

Dealership Rating
Employee Rating

Josh checked me in and was very helpful. Mike Lyman I have known from a previous dealership for many years. I was happy to see a familiar face. He has always been very helpful and honest. More

by 3156kerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Lyman

May 24, 2023

Niello Acura responded

We're happy to know that both Josh and Mike made your recent service visit such a positive one. Thank you for taking the time to acknowledge their great work!

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