Josh Gustafson
Josh Gustafson at Niello Acura
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Josh Gustafson | Page 6

Service Advisor

Niello Acura

150 Automall Dr
Roseville, CA 95661

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4.9
68 Reviews

Dealership Experience

6 yrs, 2 mos

Industry Experience

6 yrs, 2 mos

Languages Spoken

English English

4.9

68 Reviews

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68 Reviews of Josh Gustafson

May 28, 2023

Dealership Rating
Employee Rating

I can always count on them to thoroughly check out my car, do the necessary work properly, and wash it. I also like that they review the results with me so that I understand what they've done and why. More

by ANGIEJANUS
Service Price Transparency
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Recommend Dealer
Yes
Jun 01, 2023

Niello Acura responded

Thank you for your kind words, Angie! We're glad to know that you appreciate our thorough work and the fact that we walk through the results with you. We look forward to your next visit!

May 28, 2023

Dealership Rating
Employee Rating

Received letter for updating software on automatic restart system. We arrived at our scheduled day and time and were taken care of as planned. WE are happy with the service we have gotten. More

by KNETEAR2K
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Service Communication
Recommend Dealer
Yes

May 27, 2023

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Great service & honest staff. Will continue to go here for services. No pressure and work done in a timely manner. More

by Cgkerol
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Recommend Dealer
Yes

May 27, 2023

Dealership Rating
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Niello Acura has always been my first choice to take care of my MDX! Chandra was my service advisor for many years and was outstanding. After her recent promotion, Josh stepped in as my advisor. He is doing More

by bryantr67
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Recommend Dealer
Yes

Other Employees Tagged: Chandra Rosales

May 26, 2023

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Fast Professional Polite Made me feel special Acurate estimate of how long car was needed for recall check More

by KENTS89
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Recommend Dealer
Yes

May 26, 2023

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All issues were resolved. Our rep was friendly, listened to and addressed all of our concerns, and could tell we were in a hurry and adjusted accordingly. More

by ericstpeter0
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Recommend Dealer
Yes

May 26, 2023

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Nice, easy and effective service. Appointment was done easy, service was great, professional and cost reasonable. More

by PGZ2000
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Recommend Dealer
Yes

May 26, 2023

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I am completely satisfied with the service provided to me by the Service Department. My representative, Josh was nice and explained all services and work needed for my car. More

by mygoss
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Recommend Dealer
Yes

May 26, 2023

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This dealership provides outstanding service! Highly recommend getting service and your parts need from here! Best in town when it comes to acura. More

by mikexike
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Recommend Dealer
Yes

Other Employees Tagged: Chandra Rosales

May 26, 2023

Dealership Rating
Employee Rating

Service was good, but did not check on extended warranty until after quote for service. Caused some anxiety. More

by gandeloza
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Spencer Penrose

Jun 01, 2023

Niello Acura responded

We're sorry to hear that we caused you some anxiety by not checking on the extended warranty until after the initial quote. We appreciate you bringing this to our attention and will make sure it is seen by our service team. We hope to better impress you next visit!

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