Josh Gustafson
Josh Gustafson at Niello Acura

Josh Gustafson | Page 5

Service Advisor

Niello Acura

150 Automall Dr
Roseville, CA 95661

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69 Reviews

Dealership Experience

8 yrs

Industry Experience

8 yrs

Languages Spoken

English English

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rated

69 Reviews

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69 Reviews of Josh Gustafson

June 10, 2023

Dealership Rating
Employee Rating

Greeted with smiles and friendly attitude, as always! Was informed that my visit was covered under a warranty I was unaware of, so that made my day! Went back inside to ask a question and another servi More

by drbudwalker
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Smedstad

June 10, 2023

Dealership Rating
Employee Rating

Good Service Dept. The service advisor was prompt, work on the car (rear brakes replaced) was completed on time . I do notice some squeaking now though, that I didn't h More

by DCARAH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

June 09, 2023

Dealership Rating
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Friendly, honest and trustworthy. I would recommend not only the service, but purchasing a car here is also a great experience More

by JACCURA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chandra Rosales , Spencer Penrose, Brian Powers

Jun 14, 2023

Niello Acura responded

We cannot thank you enough for your recommendation! It is always such a pleasure working with you and it's great to know that our sales and service teams have always provided you with such a friendly, honest, and trustworthy experience. Thank you for your support!

June 08, 2023

Dealership Rating
Employee Rating

Great job as usual. I have had 2 Acura's in 33 years. I had my Legend for 14 years, 214K miles and I still sold it for $4300. My MDX is 19 years old and just rolled ove More

by LINDA80
Service Price Transparency
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Recommend Dealer
Yes
Jun 14, 2023

Niello Acura responded

Linda, Thank you for taking the time to walk us through your recent service visit. We're glad to know that you appreciated our waiting room and car wash, as well as our professional and friendly team. Your kind words are much appreciated and we look forward to working with you again in the future!

June 01, 2023

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Josh, Was very accommodating, they were able to perform an oil change without and appointment and short notice. More

by RRBALECHA
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Recommend Dealer
Yes

June 01, 2023

Dealership Rating
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josh was very nice and helpful. live far away, so appreciate comfortable lounge & clean restrooms. car looked great after car wash More

by vbevel
Service Price Transparency
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Recommend Dealer
Yes

June 01, 2023

Dealership Rating
Employee Rating

Service was great and wash cars. Visit the dealership buy cars and service your cars More

by joehardisty
Service Price Transparency
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Recommend Dealer
Yes

May 31, 2023

Dealership Rating
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Location is easy to locate. Friendly staff. Clean area. they explain services well. Vert friendly More

by OP_AY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gary Smedstad, Chandra Rosales

May 31, 2023

Dealership Rating
Employee Rating

They are very prompt and friendly. Their technicians stay on schedule and I am informed at every step. More

by ARTSIEB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Gutshall , Chris Logan

May 31, 2023

Dealership Rating
Employee Rating

Josh Gustafson was awesome. He offered me loner which was very helpful to me while my vehicle was being serviced. He has great customer service and a true professional. More

by genevar
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 08, 2023

Niello Acura responded

Thank you for taking the time to call out Josh's great work! We're glad to know that you appreciated the loaner and his professional customer service. See you next time!

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