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Josh Halse
354 Reviews
354 Reviews
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354 Reviews of Josh Halse
Verified Customer
September 14, 2022
Did unauthorized work on my wife's vehicle. (Did not ask her about wheel alignment). And, You told her that she needed both an air filer and Cabin air filter. She immediately called me and I sa (Did not ask her about wheel alignment). And, You told her that she needed both an air filer and Cabin air filter. She immediately called me and I said no! I'll do it for one quarter of the price. She told this to the service writer within two minutes of their conversation and he told her it was too late. The tech was already doing it. Then you charged her around $140 for the two filters and labor. I could have done it for thirty bucks with premium filters. Back to the unauthorized wheel alignment. You failed to give her the sheet that shows the before and after results of the alignment, But you charged the $129 for this supposed service. Anytime I have had an alignment done, I have ALWAYS received said aforementioned sheet. No more service work for you guys. Your sales staff was fantastic but you dropped the ball on this service. You charged my wife, (A senior citizen) over $1500 for the above service and four new tires. Granted the tires were $996 for four plus installation. I trusted you guys to be fair and honest with her since I could not be there. I also then called and REQUESTED the before and after alignment sheet. You never sent it to me via email/fax as I requested. I have had good results in the past with service at DePaula Ford. What happened?????? I will not single out the service technicians on this rating email. You know who they are. More
by PAULEX79200
Other Employees Tagged: Qasim Dawood, Tracie Johnson
August 21, 2022
I have had the truck for a few months now. It was a 2020 f350. Had bad back rotors , didnt call right away because i thought it would get better but it got worse. My salesman Josh was no help It was a 2020 f350. Had bad back rotors , didnt call right away because i thought it would get better but it got worse. My salesman Josh was no help he blamed me saying i was towing with it. I told him i was not. He said he would talk to his manager , he never did. Only called me back after texting him.. he said it was my fault I did not call earlier, refused to repair..I would not recommend this salesman or deslership..figured there would be at least a 90 day warranty.. More
by F 350
August 20, 2022
Fantastic experience picking up our F150 Lightning XLT. Joshua Halse was our main point of contact and he was fantastic. Very knowledgeable and straight to the point. Was always reachable when we had quest Joshua Halse was our main point of contact and he was fantastic. Very knowledgeable and straight to the point. Was always reachable when we had questions considering we ordered the truck more than a year ago. Josh made the entire process seamless and easy and they have made us lifetime customers. More
by Kelly Smith
August 17, 2022
I had my F-150 in for service recently. The guys didn't waste anytime getting my trucked serviced. They took all the precautions to keep my truck interior clean and oil/grease free. I was i The guys didn't waste anytime getting my trucked serviced. They took all the precautions to keep my truck interior clean and oil/grease free. I was in and out in a very reasonable amount of time and enjoyed the rest of my Saturday. More
by PAULEX79200
Other Employees Tagged: Qasim Dawood , Crystal Blackman
August 14, 2022
Best dealer in NY. Josh and Q are true professional. They are the best in business. Josh and Q are true professional. They are the best in business. More
by eustoglu
Other Employees Tagged: Qasim Dawood
