Josh Hensel | Page 7

Disappointed Wow, they had a truck advertised for several days at 14,500. I made a offer on the truck and they called me and told me they increased the price of th Wow, they had a truck advertised for several days at 14,500. I made a offer on the truck and they called me and told me they increased the price of the truck to 15,900, and when I called back to complain the manager could not understand why I was no happy with their tactics. More

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New truck purchase Trae Mishler and James Robinson were awesome to work with during the purchase of our new truck. The whole process was an excellent experience from st Trae Mishler and James Robinson were awesome to work with during the purchase of our new truck. The whole process was an excellent experience from start to finish. We found a truck online that we wanted to look at so we sent an email asking for more information. Lisa Cook called us a short time later to make an appointment to see the truck. The truck was clean and waiting on us when we arrived. Lisa was busy with another customer when we arrived, but personally introduced us to Trae then placed us in his very capable hands. Unfortunately, the truck didn't have some of the options we wanted so Trae, Anthony Green, Josh Hansel, and Brian Hosier worked hard to find the truck we wanted. The whole process went smooth after a little negotiation and we couldn't be happier. James walked us through all the paperwork at lightening speed even though we left without the truck. Trae kept us informed of when the truck would be delivered to the dealer and then set the appointment to deliver the truck to Huntsville for us. He even left a nice little present in the armrest for us. Nice touch! The entire staff was very professional and easy to work with. We look forward to being their customer on the service side for many years to come. We would highly recommend Trae, James, and rest of the staff at Newton for any vehicle purchase! More

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A very enjoyable experience I stopped by with no intention of buying a vehicle that day. I was treated very well by a very knowledgeable sales lady, and ended up getting a very g I stopped by with no intention of buying a vehicle that day. I was treated very well by a very knowledgeable sales lady, and ended up getting a very good deal on a new truck. More

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Friendly, experience From the moment I walked in the door; I didn’t feel pressured. Dominic was very professional, and extremely knowledgeable about the vehicles. Everythi From the moment I walked in the door; I didn’t feel pressured. Dominic was very professional, and extremely knowledgeable about the vehicles. Everything went smoothly. I’ll shop here again. More

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Simple I started searching for trucks online and found the one I ended up buying. I found it Thursday night and the next day the dealership had contacted me. I started searching for trucks online and found the one I ended up buying. I found it Thursday night and the next day the dealership had contacted me. There was no pressure to buy. The salesmen had answered questions I had through email due to me being at work. The best part about the next day (Friday) the salesman had actually took the time to take a video of the truck and explained the features that the truck had and talked about the questions I had. Woke up Saturday morning went to the dealership and was treated with respect by everyone there. We checked the truck out and test drove. The buying process was super simple and could not have had a better experience. This is why I deal with Ford dealerships because I have never had a bad experience and will continue to buy Ford.. More

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Hard working, accomodating and fair. Visited this dealership because their inventory included a truck that I liked! After arriving, was met by Trae and given respect, accomodation, and s Visited this dealership because their inventory included a truck that I liked! After arriving, was met by Trae and given respect, accomodation, and service as one would hope to receive. His sale manager, Josh, also involved and worked very hard to work out details needed to make sale come together. Also, Kris in Finance was very helpful and was patient, even though it was past closing time! Other dealerships could use these people for role models for customer service. More

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GREAT Good deal good people to deal with very clean dealer ship salesman very knowledgeable sales manager up to date on FORD products wll come back and tell Good deal good people to deal with very clean dealer ship salesman very knowledgeable sales manager up to date on FORD products wll come back and tell others A BIG THANKS More

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Great team Purchased a 2019 Ford Edge. The staff was great to work with. Thanks to Trey, Josh and the rest of the staff for helping everything.go so smooth. If y Purchased a 2019 Ford Edge. The staff was great to work with. Thanks to Trey, Josh and the rest of the staff for helping everything.go so smooth. If your are looking for a car go check them out. More

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Excellent purchase experience. Salesman Sam Simpkins personally inspected the truck we wanted to buy and supplied a video for review prior to making a 2 Hour drive to the deale Salesman Sam Simpkins personally inspected the truck we wanted to buy and supplied a video for review prior to making a 2 Hour drive to the dealership.There was a fair valuation of my trade-in vehicle via email exchange of pictures. The agreed-upon price was honored and, while various options were discussed,,there was no pressure to purchase these products. Sam and his team that included Josh Hensel, Anthony Green, and James Robinson even helped us find an additional Ford rebate that we did not think we would qualify for. In summary, having bought many vehicles over the past 40 years, our truck purchase experience was exceptional and Sam did a wonderful job taking care of us throughout the entire process. I recommend him, his team, and the Newton Ford dealership without hesitation. More

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Best Car Dealership Experience! The staff was very friendly to myself & my "not so patient but wild" one & a half year old. Each of the team members I worked with greeted me with a s The staff was very friendly to myself & my "not so patient but wild" one & a half year old. Each of the team members I worked with greeted me with a smile, a handshake & also acknowledged my son. This is my second purchase from Newton & not only do I HIGHLY recommend them, I will never buy a car from anywhere else! More

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