Josh Hensel
Josh Hensel at Newton Ford South

Josh Hensel | Page 6

Used Car Manager

Newton Ford South

2811 Hwy 231 N
Shelbyville, TN 37160

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74 Reviews

Josh grew up in Massachusetts and Connecticut, and has been married to Candace for 10 years. He has been in the auto industry for 8 years, and received numerous awards for his excellent customer service. In his free time, he loves golfing, reading, and spending time with his family.

Dealership Experience

8 yrs, 3 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

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74 Reviews

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74 Reviews of Josh Hensel

November 20, 2019

Dealership Rating
Employee Rating

Everyone we dealt with at the dealership was professional and courteous. The culture at this dealership and the other dealerships they own is centered around the customer and their needs. Highly recommend an More

by VT
Recommend Dealer
Yes

Other Employees Tagged: Lisa Cook, Mike Abbondanza , James Robinson, Eli Schweitzer

November 16, 2019

Dealership Rating
Employee Rating

Super personable and down to earth. Definitely there to get you what you need! They were friendly right from the start and only interested in my needs. 100% recommend! More

by Learningrest
Recommend Dealer
Yes

Other Employees Tagged: Lisa Cook , James Robinson

November 14, 2019

Dealership Rating
Employee Rating

Great Experience No pressure sales, I love my new car!!!!!! A great place to buy a new or used vehicle priced right. Thank for all your help. I love my car. More

by davemart68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Cook , Charles Higgins, James Robinson

November 04, 2019

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Had me in and out with a price we could agree with in a little over an hour. They have great customer service, sales and management was very polite. More

by Jboyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Bobo, Mike Abbondanza , Cindy Brown, Anthony Green, Eric Wesch

October 13, 2019

Dealership Rating
Employee Rating

Charles Higgins "Helping Old Lady To Be Safe In Traffic" Charles Higgins was professional, courteous, answered all of our questions. He worked with Dominic to help close our deal. We would recommend Newton F More

by christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Higgins, Dominic Janosek, James Robinson

August 20, 2019

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Late night This dealership was great. I have bought many new cars and Newton Ford does it right. Got there 10 minutes before they closed and they went out of the More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cindy Brown, Kris Somaru

August 18, 2019

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Employee Rating

long day but they got it done well Cindy brown help me with my sale but i think everyone help me get a new ride thanks newton ford ..i will buy here again More

by allenmc28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cindy Brown, Kris Somaru

July 11, 2019

Dealership Rating
Employee Rating

Shocking!! This dealership was nothing less than Amazing! I went in prepared to put up my guard thinking they were going to try and take advantage of me being a More

by CatinaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Janosek, Terry

July 10, 2019

Dealership Rating

Disappointed Wow, they had a truck advertised for several days at 14,500. I made a offer on the truck and they called me and told me they increased the price of th More

by Reasonable Person
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Abbondanza , Anthony Green, Brian Hosier, Dominic Janosek, Eric Wesch, I Don’t remember the managers name.

Aug 06, 2019

Newton Ford South responded

Hi Mr. Hugh, Thank you for taking the time to share your feedback with us. I am sorry that this mistake on the advertised price of the vehicle was made and has caused you frustration. We work hard to make our customers happy with the best experience possible. I understand that when you spoke to our General Manager over the phone, he offered to honor the lower, incorrectly advertised price for you. Again, we apologize for this error and wish you the best of luck in searching for a truck. If you ever need anything, please do not hesitate to reach out to us. Sincerely, Katie R.

Jul 16, 2019

Newton Ford South responded

Hi Mr. Hugh, Thank you for taking the time to share your feedback with us. I am sorry that this mistake on the advertised price of the vehicle was made and has caused you frustration. We work hard to make our customers happy with the best experience possible. I understand that when you spoke to our General Manager over the phone, he offered to honor the lower, incorrectly advertised price for you. Again, we apologize for this error and wish you the best of luck in searching for a truck. If you ever need anything, please do not hesitate to reach out to us. Sincerely, Katie R.

June 21, 2019

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Employee Rating

New truck purchase Trae Mishler and James Robinson were awesome to work with during the purchase of our new truck. The whole process was an excellent experience from st More

by R&MCain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Cook , Anthony Green, Brian Hosier, Trae Mishler, James Robinson

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