Josh Jeffres | Page 6

Couldn’t be more helpful. No pushy sales person. Delivered on time. Great follow up. Would recommend this place if looking for a car. A great experience all round. Delivered on time. Great follow up. Would recommend this place if looking for a car. A great experience all round. More

by jfdeasy Verified Customer Verified Customer

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Good Day,As a substitute teacher for BPS (Boston Public Good Day, As a substitute teacher for BPS (Boston Public Schools) and mental health counselor; a vehicle is a necessity. My late veteran father who Good Day, As a substitute teacher for BPS (Boston Public Schools) and mental health counselor; a vehicle is a necessity. My late veteran father who served as an airman left me his 2003 VW Beetle 4years ago. Looking to continue the tradition I did my homework and shopped around. Knowing the deal I needed to make things work for me I reached out to a neighborhood dealership which I have passed by for the eight years I’ve lived in Somerville: the Colonial VW of Medford. Internet Sales Manager Jason Giacoppo promptly responded back via email. Dan Goodman spoke with me on the phone to arrange a meeting, thus began the very smooth process. At the dealership, Jason introduced me to Sales & Leasing Consultant Paul Lazzaro. Paul was very approachable, friendly and his energy, knowledge and experience in auto sales was of the highest level. His willingness to understand my situation while giving me the opportunity to be as comfortable as possible was reassuring and complimented by his professionalism. The test drive went so well I literally nearly smiled the entire time. The follow up process was painless and I definitely feel as though I got a good deal. In addition, Finance Manager Stephanie Trevisone walked me through the paper work with great care and offered further benefits to be included with my deal. She further enhanced my joyful moment with added professionalism, attention to detail and shared in the enjoyment of my first car lease. I must say with sincere gratitude that everyone form management to environmental services were super helpful, positive and set the atmosphere perfectly for positive productive exchange. Lastly, I have to give an outstanding compliment to Sales Associate and veteran Josh Jefferies who paired up my Bluetooth with no hesitation, a complete smile and tutorial explanation. An act of kindness and service that exemplifies the high quality of standards Colonial VW of Medford represents. It was an honor to be their guest and lifelong customer. All Regards, D. A. Smith  More

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Great buy!! Bought a new Jetta from Deivid and Josh. They were great. My mom purchased a car through the same dealer and they were great. Felt like it was my due Bought a new Jetta from Deivid and Josh. They were great. My mom purchased a car through the same dealer and they were great. Felt like it was my due diligence to go to them again! More

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Amazing customer service Got a Tiguan from David and he was amazing. It took a little while because of the situation we were in. But he got this done for me. He contacted me e Got a Tiguan from David and he was amazing. It took a little while because of the situation we were in. But he got this done for me. He contacted me everyday to let me know hiw my process was going. Very nice dealership. Josh was also courteous with my process! More

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Lease 2018 Tiguan Great experience as always with the Colonial Medford crew (3rd lease). Worked with Justin on getting the right trim of Tiguan and Derek on getting the Great experience as always with the Colonial Medford crew (3rd lease). Worked with Justin on getting the right trim of Tiguan and Derek on getting the price where I needed it to be. Josh worked closely with me on pick up day, going over everything with the car. More

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Great customer service I was provided great customer service. My experience was quick and easy. I never bought a car before, was a great first time experience for me! I was provided great customer service. My experience was quick and easy. I never bought a car before, was a great first time experience for me! More

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Overall, Good First of all, let me say that Daniel and Josh were a pleasure to deal with. I pretty much knew what I wanted with my new GTI, so it was a matter of fi First of all, let me say that Daniel and Josh were a pleasure to deal with. I pretty much knew what I wanted with my new GTI, so it was a matter of finding the car and pricing it out. They were prompt to address any concerns or questions, and made the process as pleasant as possible...Which is great, because after dealing with the finance guy for 5 minutes, I walked out of his office livid. It wasn't about securing financing or anything like that...it was his insistence that I buy the additional protection plans (that I'm sure he gets a cut of), and when I pointed out the fine print on one of the plans said something like 'dealer aftermarket parts', so in order for it to cover aftermarket items, they would have to be purchased at a dealer. To which his response was "you don't know what you're talking about. It's any aftermarket parts." So I simply said 'Well, I'm not saying that you're being dishonest, but what it says on that paper I would sign means a lot more than your word as far as the law is concerned.' He was the rudest and most unpleasant person from that moment on. No eye contact, frustrated hand gestures...don't think he said anything other than 'sign this'. I work in the service industry and I don't always get my way with clients. That doesn't mean that I become a complete xxx instantly. Other than finance, I really can't say enough good things about this dealer. This is my 3rd car from them, and everywhere from sales to service, the staff are awesome. Just put on your game face when you walk into finance. More

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The silver lining after an accident In October my car was totalled by someone looking for a parking space. Dealing with a totalled car, insurance payment, and shopping for a new car was In October my car was totalled by someone looking for a parking space. Dealing with a totalled car, insurance payment, and shopping for a new car was stressful. That situation changed immediately once my son visited Colonial VW of Medford. Caduste Michaud greeted my visibly agitated son, listened to his requests, and exceeded our expectations. This car buying experience was the best one I have ever had. I am grateful to the entire staff at Colonial Volkswagen of Medford. Their truly excellent team effort made my list of things to be thankful for this Thanksgiving. More

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Informative, Professional & Attentive Thank you to Caduste and the Sales Team for making our purchase a pleasure. Caduste made the process seamless and without stress. He was a straight sh Thank you to Caduste and the Sales Team for making our purchase a pleasure. Caduste made the process seamless and without stress. He was a straight shooter from the beginning. I asked many questions and he was patient, informative and honest. We have been loyal customers for many years and will continue for many more years. Thank you! More

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Great Experience The salesman Caduste helped me a lot during the whole car buying process. Great service from Colonial VW and I'm very happy with my new car! The salesman Caduste helped me a lot during the whole car buying process. Great service from Colonial VW and I'm very happy with my new car! More

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