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Josh Jeffres

Overview Reviews (87) Inventory (231)

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Josh Jeffres

Josh Jeffres | Page 5

Product Specialist

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

4.9

87 Reviews

4.9

87 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (87) Inventory (231)

Industry Experience

13 yrs, 8 mos

Languages Spoken

Japanese

87 Reviews of Josh Jeffres

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January 19, 2023

Dealership Rating

Employee Rating

Josh was great to work with. He went above and beyond. Very happy with my purchase! He went above and beyond. Very happy with my purchase! More

by gregory.lyons1

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: John Mancini

Jan 20, 2023 -

Colonial Volkswagen of Medford responded

Here at Colonial Volkswagen of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 09, 2022

Dealership Rating

Employee Rating

As a first time car buyer, I was excited for my car but very displeased with the communication by the dealership when it came time for pick up. I purchased a certified pre owned and was only notified at pi very displeased with the communication by the dealership when it came time for pick up. I purchased a certified pre owned and was only notified at pick it up that it did not pass inspection (?!). Furthermore, one of the two keys was missing and they still needed to locate it. Both of these are things that could and should have been communicated ahead of pick up. They made sure to highlight that they were “gassing up” the car for me - it was only 3/4 full. And the complimentary SiriusXM satellite radio did not exist. Overall, they made their sale and were very pleasant, but it feels like they did not put in a great effort after the sale was made. More

by Taylorrm

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Trevisone

Nov 09, 2022 -

Colonial Volkswagen of Medford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to us directly so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you.

October 16, 2022

Dealership Rating

Employee Rating

She did a great job explaining all the paperwork and it didn’t take very long. didn’t take very long. More

by LisaR

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Paul Lazzaro , Stephanie Trevisone

Oct 17, 2022 -

Colonial Volkswagen of Medford responded

Lisa, Here at Colonial Volkswagen of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 16, 2022

Dealership Rating

Employee Rating

Great experience across the board. Solid price and excellent service.from start to finish. Great work. Solid price and excellent service.from start to finish. Great work. More

by JS

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Trevisone

Sep 16, 2022 -

Colonial Volkswagen of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 06, 2022

Dealership Rating

Employee Rating

Excellent customer service,easy to deal. Steve makes it so easy during paperwork.Thank you Steve makes it so easy during paperwork.Thank you More

by grpoudel

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Steve Warren

Sep 07, 2022 -

Colonial Volkswagen of Medford responded

Congratulations on your new vehicle! We are so glad that Steve had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 06, 2022

Dealership Rating

Employee Rating

Prompt service by Brian & Josh. I was instantly helped and not treated like a burden. I was instantly helped and not treated like a burden. More

by DIMITRAMURPHY

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ryan Hawkins

Sep 07, 2022 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Colonial Volkswagen of Medford are glad to have you as a customer.

August 11, 2022

Dealership Rating

Employee Rating

Front to back a very quick transaction. An easy experience with no hassle. I would buy from the dealership again An easy experience with no hassle. I would buy from the dealership again More

by mjg15610

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jason Giacoppo

Aug 12, 2022 -

Colonial Volkswagen of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Volkswagen of Medford!

July 20, 2022

Dealership Rating

Employee Rating

I found the Colonial team to be Friendly professional and knowledgeable. A great experience for me. knowledgeable. A great experience for me. More

by LEMIVY

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Malachy Beare, Derek Pound, Stephanie Trevisone

Jul 21, 2022 -

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford.

May 25, 2022

Dealership Rating

Employee Rating

I had a wonderful experience purchasing a vehicle. The process was stress free and pleasant. Josh was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. I walked o The process was stress free and pleasant. Josh was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. I walked out happily and appreciate the great customer service. I highly recommend this dealership. More

by budathokisubash

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Derek Pound, Stephanie Trevisone

May 26, 2022 -

Colonial Volkswagen of Medford responded

Congratulations on your new vehicle! We are so glad that Josh had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Cataldo General Manager kencataldo@vwmedford.com

April 21, 2022

Dealership Rating

Employee Rating

The process was very easy. My salesman, Josh, was super helpful and Joe Mancini, the finance manager made closing the deal a breeze. I would recommend my family and friends to My salesman, Josh, was super helpful and Joe Mancini, the finance manager made closing the deal a breeze. I would recommend my family and friends to buy their vehicle at Colonial Volkswagen every time. More

by dawnfo7143

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Mancini , Jason Giacoppo

Apr 23, 2022 -

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford, your feedback and rating mean a lot to us. We're glad Josh and Joe were able to help, and we hope to see you again! Ken Cataldo General Manager kencataldo@vwmedford.com

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