Josh Kempf

The staff was the best, took care of us and our dog while working on the car. while working on the car. More

by BLUEBELLY63 Verified Customer Verified Customer

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I was traveling from Des Moines to Chicago on Interstate 80 when I experienced a flat tire. I pulled into West Branch Auto at exactly closing on a Saturday, just as Josh and Jess were turning off the lights 80 when I experienced a flat tire. I pulled into West Branch Auto at exactly closing on a Saturday, just as Josh and Jess were turning off the lights to close for the day. Rather than turning me away, Josh took the time to assess my tire and determined that a plug would work as a temporary solution. While Josh worked on my tire, Jess kept my puppy and me entertained and made us feel right at home. As a solo traveler, being stranded with a flat tire was stressful, but Josh and Jess truly saved the day! They could have easily said, “Sorry, we’re closed,” but instead, they went above and beyond to help someone in need. They turned what could have been a terrible experience into an incredibly positive one. I was so impressed and grateful that I ended up purchasing four much-needed new tires and had their team install them on my way back through! Josh and Jess genuinely care about people, and it shows. I can’t thank them enough for their kindness, professionalism, and willingness to help when they didn’t have to. Thank you, West Branch Auto, for having such an outstanding team! You’ve earned a loyal customer and a very grateful traveler! More

by SCHMIDTHOUSE Verified Customer Verified Customer

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This dealership is easy to work with and they get the job done. No complaints on my end. done. No complaints on my end. More

by jmschroder Verified Customer Verified Customer

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jeff sullivan is an asset to your dealership. he knows his costumers very well great job he knows his costumers very well great job More

by dsummers6482 Verified Customer Verified Customer

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