Josh McCain

My service advisor James and the rest of the team were a pleasure to work with methodically diagnosing a few issues, advising me on warranty process and ultimately getting my 2007 Cross Country back on the pleasure to work with methodically diagnosing a few issues, advising me on warranty process and ultimately getting my 2007 Cross Country back on the road. The facility itself is a top notch place to wait, and my experience on the new/certified sales side of their operation was just as impressive (shout out to Josh). Ferman Volvo nails it across sales, service and overall customer experience, and I’ll be a customer for the foreseeable future. More

by JB Verified Customer Verified Customer

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Best people in town! Both sales and service are top-notch; they're willing to go above and beyond to satisfy. Both sales and service are top-notch; they're willing to go above and beyond to satisfy. More

by flasunshine46 Verified Customer Verified Customer

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very professional and best price shopped. good follow up after purchase. Our salesperson was patient and couteous. good follow up after purchase. Our salesperson was patient and couteous. More

by optimon4810 Verified Customer Verified Customer

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My wife and I had a great experience at Ferman Volvo buying her 2025 XC60. It’s the perfect car for her and she loves it! Josh was a great salesperson to deal with. He knows the vehicles, is patient and buying her 2025 XC60. It’s the perfect car for her and she loves it! Josh was a great salesperson to deal with. He knows the vehicles, is patient and is not pushy at all. He was accommodating when we wanted to try out 4 different vehicles before finally choosing our XC60. Coleton in Finance was equally pleasurable to deal with. We flew through the paperwork and Coleton was thorough in describing the various protection and warranty options available but did not try to force any products on us. We had one issue with the vehicle that we noticed during the delivery process, but Jackie and the Service team took care of it for us in no time at all once the part arrived. And the vehicle was spotless when we got it back! Kudos to the whole Ferman Volvo team. You will likely have us as long time customers based on how well we were treated. I’ll bet that you will have a great experience here too. More

by kreich64 Verified Customer Verified Customer

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The sales and service at this dealership entirely exceed all local and regional competing dealerships due to an expert staff of people that go far above and beyond their call of duty in providing exceptiona all local and regional competing dealerships due to an expert staff of people that go far above and beyond their call of duty in providing exceptional service; a team of auto experts that include Josh, Chris, Mike, Jim, and Jackie. More

by kjs.trs Verified Customer Verified Customer

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Service manager James was a pleasure to work with. He resolved my issue and was always responsive throughout the process. He resolved my issue and was always responsive throughout the process. More

by geraldrollins Verified Customer Verified Customer

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Our salesman Josh was a huge reason why we decided to go with Ferman Volvo. We never felt pressured and always felt valued. Ferman Volvo as a whole did an amazing job and we are very pleased with our experi with Ferman Volvo. We never felt pressured and always felt valued. Ferman Volvo as a whole did an amazing job and we are very pleased with our experience. More

by delpretemj Verified Customer Verified Customer

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Top notch. Really cares for "guests". I'm greeted by name, and things are explained well to me Really cares for "guests". I'm greeted by name, and things are explained well to me More

by DFogh Verified Customer Verified Customer

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I bought a new car from this dealership earlier this week and they were very easy to work with. We did most of the work before I arrived so I was able to test drive, sign paperwork, and leave with my new car and they were very easy to work with. We did most of the work before I arrived so I was able to test drive, sign paperwork, and leave with my new car in roughly an hour. I would shop here again. More

by egpope Verified Customer Verified Customer

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Everyone was very nice, accommodating and kind. I would recommend this dealership to anyone. Thank you! I would recommend this dealership to anyone. Thank you! More

by dawn.mcmillan Verified Customer Verified Customer

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