Josh McCain | Page 6

Chris Roy was FANSTACTIC! I wish there was a better adjective to describe Chris. I have so much I want to share that I don't even know where to start and I will probably not c I wish there was a better adjective to describe Chris. I have so much I want to share that I don't even know where to start and I will probably not cover it all. First, I should let you know that I have been in the automotive industry selling cars for over 20 years. I currently sell Chevy's at Ferman Chevrolet of Tampa. In years past I have always purchased or leased from myself. For the last several years I have been on a Volvo sedan kick. I always strive to give a great experience to all of my guest, but never seem to have the same experience. I was in a lease that was not up till May of 2024. Based on the market, limited availability and the money factors continuing to go up. I thought I should probably start my research & process. I also knew that Volvo had a pretty good lease " pull ahead" program. I also knew that I wanted the same vehicle that I currently had. I contacted several local dealers and spoke to several salespeople to find out they were not able to answer my basic questions. I was totally frustrated & stressed. I told myself I can't do this. I know that I am not an easy person, but it was a little ridiculous. I remember talking to Chris several times when I first moved here from MD. I also remember a mentor from many years ago telling me to always go to the top. I called Chris at one of our sister stores and told him exactly what I wanted and to my surprise he had allocation in his order bank. He was absolutely amazing! He explained the pull ahead program in detail and told me that I could probably have my new 2024 Volvo S60 AWD Ultimate with the Dark Essential Package by the end of September middle of October. He sent me my build right away within a few minutes of hanging up the phone for me to review and confirm. His attention to detail was great. He kept me informed of any updates & the ETA. I never had to call him to find out was going on with my vehicle or the status. Once, my Volvo arrived at the dealership, he contacted me to let me know and paired me with Josh McCain one of his sales consultants. Josh emailed me many pictures of my new baby. I didn't even know if I was going to like the color. In the meantime, I submitted my credit application and Chris had my approval in less than 10 mins. When I arrived at the dealership, Josh greeted me with a big smile. He was great as well. The best way to describe Josh, is a true professional. He was kind, informative, great personally & attitude. He had everything ready and had many gifts and accessories for me. They both went way above and beyond. Their attention to detail and perfection is second to none. This was by far my best buying experience in over 30 years of buying cars. Thank you, Chris & Josh, for the exceptional experience. You will have a customer for life (or until I decide to purchase a Tahoe or Silverado 1500)...lol I was sad to say good-bye to "brady" my old Volvo...I am in love with "Kelly" my new Volvo. If you are in the market for a Volvo. Make sure you do not go anyway where else, and you ask for Chris & Josh the dynamic dual! More

Report | Print

Josh McCain was a great salesman and the team behind him was perfect. We never felt pressured nor uncomfortable throughout the car buying process. We appreciate you, Ferman Volvo was perfect. We never felt pressured nor uncomfortable throughout the car buying process. We appreciate you, Ferman Volvo More

by Renee Verified Customer Verified Customer

Report | Print

The salesman Josh McCain was the most product knowledgeable salesman I’ve ever had the pleasure of dealing with. Very professional in every aspect of the process. knowledgeable salesman I’ve ever had the pleasure of dealing with. Very professional in every aspect of the process. More

by dgtyner Verified Customer Verified Customer

Report | Print

Has a great experience doing the deal with them. I would not hesitate to buy a car from them again. I would not hesitate to buy a car from them again. More

by Manhar Sejpal Verified Customer Verified Customer

Report | Print

Josh was fantastic to work with and made the car buying process a breeze. He text very shortly after my online inquiry into a car- was available to show it as soon as I was ready- incredibly informative t process a breeze. He text very shortly after my online inquiry into a car- was available to show it as soon as I was ready- incredibly informative throughout the tour- and actually listened. He spoke equally to my husband and I (not always the norm in a car buying experience) and worked around our time restraints. No gimmicks or pressure here just an honest and dependable car buying experience. More

by chrijonessty Verified Customer Verified Customer

Report | Print

Great dealership. Very friendly. Simple process. Would definitely recommend to anyone! I’m in love with my Volvo Very friendly. Simple process. Would definitely recommend to anyone! I’m in love with my Volvo More

by danielrob2410 Verified Customer Verified Customer

Report | Print

Everyone at the dealership was a pleasure to work with from the initial phone call to the detailed explanation of the bells and whistles the car offered. from the initial phone call to the detailed explanation of the bells and whistles the car offered. More

by dturner15 Verified Customer Verified Customer

Report | Print

My experience was professional, timely, and effortless. This is the second car I get here, and I love Volvo! This is the second car I get here, and I love Volvo! More

by MACHADOLES Verified Customer Verified Customer

Report | Print

Josh our sales guy along with everyone else at Ferman Volvo were an absolute pleasure to work with. Look forward to doing business with them for many years to come. Volvo were an absolute pleasure to work with. Look forward to doing business with them for many years to come. More

by juancarlos.madero Verified Customer Verified Customer

Report | Print

Excellent salesman, sales manager and finance manager. Very friendly and accommodating. Would definitely recommend them again. Very friendly and accommodating. Would definitely recommend them again. More

by southerndesignhb Verified Customer Verified Customer

Report | Print