Josh McFarland
Josh McFarland at Klaben Chrysler Jeep Dodge Ram

Josh McFarland

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
4.9
67 Reviews

Dealership Experience

11 mos

Industry Experience

2 yrs, 8 mos

4.9

67 Reviews

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67 Reviews of Josh McFarland

July 02, 2026

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Employee Rating

Good Job I will come back ,service was good , pick up and drop off was great More

by vinceduff
Service Price Transparency
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Recommend Dealer
Yes
Jul 02, 2026

Klaben Chrysler Jeep Dodge Ram responded

Mr. Duff, Thank you for taking the time to leave a review of your recent service visit and for speaking with me by phone. I sincerely apologize that we did not complete your vehicle within the timeframe discussed when you dropped it off. We truly value your feedback, as it helps us improve our processes and training so we can provide every customer with the five-star experience they deserve. As we discussed, please don't hesitate to reach out if there is anything further we can do to assist you. Thank you again for your feedback and for giving us the opportunity to address your concerns. Jeff Bryant 330-673-3139 ext 409

July 02, 2026

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Always excellent service. I have been going there for nine years now. Very helpful and never pushy. More

by MTeo
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

June 29, 2026

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We needed our truck fixed by a certain date and set up the appointment to get the problem taken care of before we headed out. Klaben was able to get the truck fixed several days early. I can't say enou More

by lennieandjoy
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Recommend Dealer
Yes

Other Employees Tagged: Nicole Bevan

June 24, 2026

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Great experience purchasing my new truck at this dealership and working with Gabe and the service department More

by handyheatcool
Sales Price Transparency
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Recommend Dealer
Yes

June 18, 2026

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Josh is one of the best in the shop he is very knowledgeable in his work. More

by Matt Zheng
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Recommend Dealer
Yes

June 15, 2026

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This dealership has been extremely professional, knowledgeable and friendly with exceptional communication! Highly recommend if this is important to you. More

by Sirrod
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Recommend Dealer
Yes

June 15, 2026

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Josh McFarland was incredible to work with. He was very thorough in explaining what work was being done and needed to be done with my vehicle. His service was top notch. Would definitely reques More

by kmcrockettjones
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

June 13, 2026

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Always friendly and welcoming. Everyone is helpful and kind. Ridge is the Best! Thank you for your help. More

by kosarmkj
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Recommend Dealer
Yes

Other Employees Tagged: Ridge Hancock

June 08, 2026

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After taking our vehicle to another service company several times for the same problem, we decided to try Klaben instead. They fixed the issue on the first try! Will definitely start with Klaben next More

by JPM9499
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Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Bryant

May 23, 2026

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My Jeep Wrangler was towed in for a major repair that ended up taking several weeks, and understandably I was very frustrated at first. Throughout the entire process, Josh was incredibly pleasant, profes More

by jul.novak66
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Recommend Dealer
Yes
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