Josh Ritchie

Always a pleasure doing business with them. We laugh and joke but when it comes down to business they are very professional We laugh and joke but when it comes down to business they are very professional More

by ROYHALE04 Verified Customer Verified Customer

Print

the job took longer than expected. but they gave me a free rental. I appreciate that. they changed me for a diagnostic I didn't ask for. and when I bought it up. they took it off my bi but they gave me a free rental. I appreciate that. they changed me for a diagnostic I didn't ask for. and when I bought it up. they took it off my bill. However I feel that there hourly rate is way too high. More

by BDWS6 Verified Customer Verified Customer

Print

Clean an friendly talked things done to car did job in timely mater do it again timely mater do it again More

by TDJ11583 Verified Customer Verified Customer

Print

The service center staff was patient, and knowledgeable. They took care of me. Highly recommend They took care of me. Highly recommend More

by KoKo Verified Customer Verified Customer

Print

They keep the customer informed on what is going on with their vehicle. Very professional. their vehicle. Very professional. More

by Tim Verified Customer Verified Customer

Print

Really great people. Very easy to talk to. Very efficient too. totally stress free environment. It’s great I bought my Honda here and I get a couple free services here. Very easy to talk to. Very efficient too. totally stress free environment. It’s great I bought my Honda here and I get a couple free services here. More

by mysaintali Verified Customer Verified Customer

Print

I received attention quickly once I arrived and handled professionally. I was given a ride to my employment and enjoyed the attention provided by the Driver who was very nice. professionally. I was given a ride to my employment and enjoyed the attention provided by the Driver who was very nice. More

by FOREUSMC Verified Customer Verified Customer

Print

My tire repair was taken care of in a short time period. Everyone was curtious and professional. Everyone was curtious and professional. More

by jlouth Verified Customer Verified Customer

Print

I had a polysteel application on the Toyota side of the shop. The best part of the experience was the shuttle driver. When I made the appointment I was told they would take the car at 7:30 only to find o shop. The best part of the experience was the shuttle driver. When I made the appointment I was told they would take the car at 7:30 only to find out when I arrived, they wouldn't even start on the car until 8. Having driven from Celina, needless to say, I wasn't thrilled to learn I was going to sit for 30 minutes before they even started. Then I received a phone call, even though I was sitting at a high top in the service area, that they couldn't find my contract. I provided the details, let her know I was sitting in the lobby and had a copy of the contract on my phone if she needed it. She said no need and hung up. I had no idea for the next hour if they found the contract or were working on my car. I asked the service desk only to be told they had nothing to do with polysteel; however that gentleman did call and learned they were working on my car. After a few more hours, the shuttle driver asked a different guy at the desk how much longer, he said he too had nothing to do with polysteel and didn't even know the number to call them. The shuttle driver then walked out to the building for me to find out the status. If you're going to offer polysteel, then your service people need to be able to address your customers. Since I was sitting in the lobby I could see and hear how they treated the service customers, which was respectfully and promptly. I feel like I received just the opposite treatment. I can't say enough good about the Honda service side but I'm not looking forward to our next polysteel application and I'm grateful we didn't purchase a Toyota vehicle. More

by moore45822 Verified Customer Verified Customer

Print

Excellent service. Easy to schedule and oil change was available when I needed (unlike other dealerships in the area). Easy to schedule and oil change was available when I needed (unlike other dealerships in the area). More

by APRILJADAV Verified Customer Verified Customer

Print