Josh Welch

Our car died in Amarillo while we were driving home to Austin from Colorado. We had it towed to Street Volkswagen and were initially grateful that they were open and able to see us. Everyone was friendly, Austin from Colorado. We had it towed to Street Volkswagen and were initially grateful that they were open and able to see us. Everyone was friendly, and we were told the car needed a new battery. Although we paid dealership pricing, including roughly $300 for what was described as battery “programming,” we were relieved to be back on the road. Two hours later, the car died again in the middle of the Texas Panhandle. After we made it home, our local repair shop found six indicators related to the EVAP system. More than a week and another $1,000 in repairs later, the car is running properly. Our local mechanic also told us that the battery Street Volkswagen sold us was not needed. The failed diagnosis was frustrating, but the reason for this review is how Street responded afterward. I called three times, sent a text, and tried the online chat to discuss what happened. I received no meaningful response. Street Volkswagen was friendly and attentive while taking our money. But the true measure of a business is how it responds when something goes wrong, and Street failed that test. I would caution Volkswagen owners in the Amarillo area to think twice before relying on Street for service. If it is your only dealership option, have another trusted mechanic in mind. More

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Awesome service and great friendly associates as always. Service is even better now with new service bays. Service is even better now with new service bays. More

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They honestly care about getting the car fixed and doing it well. They take pride in a job well done and stand behind it even when things don’t work out right. it well. They take pride in a job well done and stand behind it even when things don’t work out right. More

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Street Volkswagen has always given me dependable,prompt, efficient, effective,friendly, and caring automotive service. Whether it be purchasing a new VW or mechanical service and repairs on the vehicles I o efficient, effective,friendly, and caring automotive service. Whether it be purchasing a new VW or mechanical service and repairs on the vehicles I own. I have been using Street Volkswagen for years, which makes life easier and less stressful, something we are looking for. More

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Very Good Customer Service and Service Department. The dealership takes care of their Customers. Great The dealership takes care of their Customers. Great More

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The guys at the Service Department are so amazing from the Techs taking great care of my Tiguan to the Advisors always being so kind and knowledgeable! The General Manager Greg Byler definitely knows how the Techs taking great care of my Tiguan to the Advisors always being so kind and knowledgeable! The General Manager Greg Byler definitely knows how to take care of all his customers! More

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Eric Guerrero at Street Volkswagen is my new Bestie! If you are looking for a ride, just tell him exactly what you want and he will find it! He has only been here for a month or two but I see a very bri If you are looking for a ride, just tell him exactly what you want and he will find it! He has only been here for a month or two but I see a very bright future for this kid! He, and everyone at Street Volkswagen including Brandon, Drew, and Josh are amazing. Customer service is top notch with these guys if you are looking! More

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Fernando was very patient in helping me find something with everything that I wanted in a car and in my price rangw. with everything that I wanted in a car and in my price rangw. More

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The Service Department treated me so well! Josh kept me in the loop and made sure to update me consistently! Josh kept me in the loop and made sure to update me consistently! More

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I love Street Volkswagen! I had to have a part replaced on my 2018 convertible Beetle and when the part came in, I was called immediately. They had my Beetle fixed and ready t I had to have a part replaced on my 2018 convertible Beetle and when the part came in, I was called immediately. They had my Beetle fixed and ready to go in just a few minutes. More

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