Joshua Carter
Joshua Carter at Mall of Georgia Ford

Joshua Carter

Digital Retail Sales

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.5
220 Reviews
4.5

220 Reviews

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220 Reviews of Joshua Carter

July 21, 2025

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Employee Rating

Great customer service! Everyone was so easy to work with. Honesty and transpeancy are the key. More

by NO24
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 22, 2025

Mall of Georgia Ford responded

Thank you for taking the time to share your wonderful experience with Mall of Georgia Ford! We truly appreciate your kind words about our customer service team. It means so much to hear that our staff made the process easy for you and that you felt we demonstrated the honesty and transparency that we strive for in every interaction. Your positive feedback motivates us to continue providing excellent service to all our customers. We look forward to assisting you with any future needs!

July 18, 2025

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The service was phenomenal especially compared to the Duluth, GA location. They were incredibly cooperative and helpful from start to finish. More

by songkkim50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 16, 2025

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Very good service very friendly very honest delivery on time In-N-Out quickly. I always would shop there at Mall, Georgia Ford. More

by No24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 13, 2025

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This is my 3rd Ford edge, everyone was courteous, polite and kind, no pressure to buy just reassurance Andy Stanley is a great businessman, I will recommend to others More

by Zthompson1029
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2025

Mall of Georgia Ford responded

Thank you for choosing Mall of Georgia Ford for your third Ford Edge purchase! We are thrilled to hear about your positive experience with our team. It means so much to know that our staff provided you with courteous and respectful service without any sales pressure. We truly appreciate your kind words about Andy Stanley and his business approach. Your recommendation to others is the highest compliment we could receive. We look forward to serving you again in the future and continuing to provide the exceptional service you have come to expect from us.

July 11, 2025

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Staff is helpful and nice. .willing to help in anyway possible.. thumbs up for them. More

by bjposea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Mall of Georgia Ford responded

Thank you for taking the time to share your positive experience with Mall of Georgia Ford. We truly appreciate your kind words about our team being helpful and accommodating. It means a great deal to us to know that our staff went above and beyond to assist you with whatever you needed. Your recognition of their efforts motivates us to continue providing excellent service to every customer who walks through our doors.

June 29, 2025

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Reason for 3 star applies to all new car dealerships, lower your used prices. Generally eager sales guy, inexperience showed and not up to date with the paperwork. Two hours of waiting burned. Discount ? More

by gicwi
Recommend Dealer
Yes

June 28, 2025

Dealership Rating
Employee Rating

The overall experience of purchasing a new vehicle was great. Shaun found tge perfect replacement vehicle as i was trading in my 12 year old Escape. I have been using their service department for years More

by Deholetx
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun, salesman

June 15, 2025

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Is was completely satisfied with my car buying experience . From my salesman to the financial department it was a quick awesome experience. Extremely professional. We picked out are vehicle and from there w More

by MARCBORNHORN
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees , Anthony Gomez , wonderful person

Jun 16, 2025

Mall of Georgia Ford responded

Thank you so much for sharing your experience! We're thrilled to hear that your car buying process was quick, smooth, and exceeded your expectations. It's great to know that Anthony and Dracos made you feel comfortable, respected your time, and delivered a truly professional experience from start to finish. Your trust means everything to us, especially knowing your past experiences elsewhere. We’re honored to have earned your recommendation and look forward to serving you, your family, and friends in the future. Thank you again for choosing Mall of Georgia Ford!

June 02, 2025

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When I pulled up on the lot salesman came out and met me asked what I wanted. I told him he went and got it. We took it for a ride. We did a little negotiating and I purchased a vehicle very friendly sal More

by mike.f.wall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2025

Mall of Georgia Ford responded

Thank you for sharing your experience! We're glad JT was friendly, knowledgeable, and helped you find the right vehicle. We appreciate your business and hope you enjoy your new purchase!

May 28, 2025

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Employee Rating

The dealership itself is exceptional but the service department needs a bit of improvement. They tend to overlook service requests made by the customer. More

by latesha_c123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 02, 2025

Mall of Georgia Ford responded

Thank you for taking the time to share your feedback. We're glad to hear you had a positive experience with the dealership overall. Please reach out to Scott Tackabury at Stackabury@vtaig.com so we can better understand the situation and ensure your concerns are properly reviewed.

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