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Joshua Carter
Joshua Carter at Mall of Georgia Ford

Joshua Carter

Digital Retail Sales

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.5
211 Reviews
4.5

211 Reviews

Write a Review

211 Reviews of Joshua Carter

May 18, 2025

Dealership Rating
Employee Rating

Great customer service Completed repairs in a timely manner Kept me up to date with status of repairs Provided recommended services More

by LEXISDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull

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May 21, 2025

Mall of Georgia Ford responded

Thank you for the fantastic review! We're so glad to hear that you had a great experience with our customer service, timely repairs, and communication throughout the process. We appreciate your feedback and look forward to assisting you again in the future!

May 12, 2025

Dealership Rating
Employee Rating

I really appreciate the help and knowledge of my service rep. Thank you for my great repair. More

by airchp1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2025

Mall of Georgia Ford responded

Thank you for your feedback! We're so glad to hear your service rep provided the support and expertise you needed. It's great to know your repair went smoothly—thanks for choosing us!

April 24, 2025

Dealership Rating
Employee Rating

I liked their Customer Service follow up from Billy Heilein. Also liked the conveniece of their pick up service too. They were interested in my feedback. More

by klritter
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull , Billy Heinlein

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Apr 25, 2025

Mall of Georgia Ford responded

Thank you for your feedback! We're glad to hear you had a positive experience with Billy's follow-up and our pickup service. We appreciate you taking the time to share your thoughts!

April 19, 2025

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Employee Rating

I was unsatisfied with my service because of the fact that it took multiple weeks More

by DNG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James King, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Apr 23, 2025

Mall of Georgia Ford responded

Thank you for taking the time to share your feedback. To ensure your concerns are fully reviewed and addressed, please reach out to Scott Tackabury at Stackabury@vtaig.com. We appreciate you bringing this to our attention and look forward to the opportunity to improve your experience.

April 12, 2025

Dealership Rating
Employee Rating

Great job, quick service,very friendly people,always will recommend Mall of Ga ford. Thanks for everything!!!!! More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Apr 14, 2025

Mall of Georgia Ford responded

Thank you for the fantastic feedback! We're thrilled to hear that you had a great experience with our team at Mall of Georgia Ford. It’s wonderful to know that our service was quick, friendly, and met your expectations. Your recommendation means a lot to us! If there’s anything else we can assist you with in the future, don’t hesitate to reach out. We’re here to help!

April 02, 2025

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Employee Rating

The Mall of Georgia Ford did an excellent job on my car. I will recommend them to my friends. More

by agalabai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Apr 03, 2025

Mall of Georgia Ford responded

Thank you for the kind words! We’re so glad to hear you had a great experience with Mall of Georgia Ford. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to assisting you and your friends again in the future!

March 30, 2025

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Employee Rating

Thanks for all your help finding the truck I was looking for. Thanks for making the sales process quick any easy! More

by Blankg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Apr 01, 2025

Mall of Georgia Ford responded

We're glad we could help you find the perfect truck! It’s great to hear that the sales process was quick and easy for you. Thank you for your kind words, and we appreciate your business!

March 26, 2025

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Employee Rating

The repairs were costly, but the service was great. Kept me in the loop the whole time and my truck is running great! More

by KEITHSIMS69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Mar 27, 2025

Mall of Georgia Ford responded

Thank you for your feedback! We're glad to hear that you were kept informed throughout the process and that your truck is running great. We understand that repairs can be costly, but we're happy that the service met your expectations. We appreciate your trust in us and look forward to helping you again in the future!

March 22, 2025

Dealership Rating
Employee Rating

The service was really good I will use them in the future for all of my truck service More

by ronaldgilbert0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2025

Mall of Georgia Ford responded

Thank you for your feedback! We're glad to hear that you had a great experience with our service team. We appreciate your trust and look forward to assisting you with all of your truck service needs in the future!

March 22, 2025

Dealership Rating
Employee Rating

super service and staff, professional and kind, very knowledgeable and caring, staff keep me updated on the ser More

by wolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Wessels, Andy Stanley, Ashlynn Van Hees

Report | Print
Mar 24, 2025

Mall of Georgia Ford responded

Thank you for your thoughtful review! We're thrilled to hear that you had such a positive experience with our team. It’s great to know that our staff provided professional, knowledgeable, and caring service while keeping you informed throughout the process. We truly appreciate your feedback and look forward to assisting you again in the future.

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