Joshua Carter

Mall of Georgia Ford responded

Hello, thank you for leaving such a great review and high star rating. Thank you so much for being one of our valued guests and we look forward to your next visit!

Mall of Georgia Ford responded

Thank you for your review! We're delighted to hear about your positive experience with our efficient service and excellent customer care at Mall of Georgia Ford. We appreciate your feedback and look forward to serving you again!

Mall of Georgia Ford responded

Your positive feedback truly means the world to us at Mall of Georgia Ford. We're thrilled to hear that our team provided you with such supportive guidance and that you found everyone so welcoming. It's wonderful that our service timing worked well for you and that you appreciated the comfortable waiting area with refreshments. We're especially pleased that our complimentary shuttle service made your experience more convenient - we know how valuable your time is. Your recognition of our commitment to exceptional customer care motivates our entire team to continue delivering the quality service you deserve.

Mall of Georgia Ford responded

Thank you for the positive feedback! We're glad our pickup and delivery service made things convenient for you, and that our communication throughout the process helped. It's great to hear your car is running smoothly. We look forward to serving you again at Mall of Georgia Ford.

Mall of Georgia Ford responded

Hi Mark, we're happy to hear you had such a positive experience with our team! If there is anything else we can do to assist you, please let us know! Take care!

Mall of Georgia Ford responded

Thank you for the wonderful feedback! We're thrilled that Nate provided exceptional service and that you were satisfied with both the pricing and your vehicle. Your positive experience reinforces our commitment to delivering excellent customer care at Mall of Georgia Ford. We appreciate you sharing your experience!

Mall of Georgia Ford responded

Thank you for sharing your feedback. We understand how vital clear communication and professional conduct are during the car-buying process. Situations where expectations are not met can be frustrating, and your comments highlight areas where the experience did not feel satisfactory. We take feedback like this seriously, as it helps us evaluate our processes and interactions to better serve future customers. If you would like to discuss your experience further, please reach out to Chad Jackson at cjackson01@vtaig.com so your concerns can be reviewed directly.

Mall of Georgia Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Mall of Georgia Ford responded

Thank you for your wonderful feedback! We're thrilled that our pickup and delivery service has provided the convenience you need. We understand how valuable this is for our senior customers, and we're pleased we can keep you comfortable at home while taking care of your automotive needs. Thank you for being a valued customer at Mall of Georgia Ford.

Mall of Georgia Ford responded

Thank you for the great feedback! We're thrilled to hear our mobile technician was polite, punctual, and completed excellent work while keeping everything clean. We appreciate your trust and look forward to serving you again with our mobile services.