Joshua Hansmeier
Joshua Hansmeier at Bell Honda

Joshua Hansmeier | Page 60

Service Advisor

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

Contact Me
4.5
745 Reviews

Hello! I've been at Bell Honda since June 2012 and would love to meet you and your Honda. In addition to working with you on your cars needs, I enjoy travel, mountaineering, motorcycles and baking. I love animals, currently living with 2 cats, 1 dog and 4 chickens.

Dealership Experience

14 yrs, 4 mos

Industry Experience

14 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.5

745 Reviews

Write a Review

745 Reviews of Joshua Hansmeier

December 07, 2024

Dealership Rating
Employee Rating

I use Bell Honda, because of the service I receive, and I trust Joshua my service tech. More

by lindaverbugt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 07, 2024

Dealership Rating
Employee Rating

Our experience is that they were honest, efficient, and fairly priced. We have used them multiple times More

by brady.casson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Bell Honda responded

Thank you, Brady! We're thrilled to hear about your positive experiences with us. Honesty and efficiency are what we strive for, and it’s wonderful to know you’ve found value in our services. We appreciate your continued support and look forward to serving you again!

December 07, 2024

Dealership Rating
Employee Rating

I was first quoted 2700 for my service. The repair had to be done in two separate services because they had to order parts. The first repair was 2300. When it was time for the second repair More

by SABACHKA40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 09, 2024

Bell Honda responded

It’s disheartening to hear about the challenges you faced regarding the pricing and communication during your repair process. We certainly don’t want any customer to feel they’ve been treated unfairly. If you would like to discuss this further and see how we can resolve the situation, please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

December 06, 2024

Dealership Rating
Employee Rating

Josh was my service person, he was cordial, verry affable and explained the process and that it would be about 2 hrs. I got it back in an hour. I appreciate customer service team member Josh. Thank you. More

by rallar07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Bell Honda responded

Thanks! We're thrilled to hear you had such a positive experience with Josh. Our team strives to provide top-notch service, and it's great to know that he delivered. We appreciate your feedback and hope to serve you again soon!

December 06, 2024

Dealership Rating
Employee Rating

Hassle free recall maintenance, got me in and out in a timely manner. Everything went great. More

by BLAIRLINDSAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Bell Honda responded

Thanks! We're thrilled to hear you had a smooth experience with your recall maintenance. Timeliness is key for us, and it's great to know we met your expectations. We appreciate your support and look forward to serving you again!

December 06, 2024

Dealership Rating
Employee Rating

2.5 hours for an oil change? With an appointment!?!? Terrible! Absolutely terrible. Did I mention it was terrible? More

by tluck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 09, 2024

Bell Honda responded

We understand that waiting for an oil change, especially with an appointment, can be frustrating, and this certainly doesn’t meet the standard of service we aim to provide. We take your concerns seriously and would like to ensure that this issue is addressed. Please reach out to Trish Viramontez at TViramontez@vtaig.com.

December 06, 2024

Dealership Rating
Employee Rating

Friendly, efficient, easy to schedule, the wait times are reasonable, work done as I requested. More

by terrymary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Bell Honda responded

Thanks! We're thrilled to hear you had such a positive experience with us. Our team strives to provide friendly and efficient service, and your feedback truly motivates us. We look forward to seeing you again soon!

December 06, 2024

Dealership Rating
Employee Rating

I Went in for a recall on an airbag. Everything went smoothly. People were nice. More

by FISLER81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Bell Honda responded

We’re thrilled to hear your recall experience was smooth and our team made a positive impression! Your safety is our priority, and we appreciate your kind words. Thank you for trusting us with your vehicle!

December 06, 2024

Dealership Rating
Employee Rating

The service department was able to get my car in quickly. Everyone I dealt with was polite, helpful and professional. I felt like a valued customer. More

by mjeagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Bell Honda responded

Thanks for your fantastic feedback! We're thrilled to hear that our service team provided you with a quick and positive experience. Making our customers feel valued is our top priority. We look forward to assisting you again in the future!

December 06, 2024

Dealership Rating
Employee Rating

I have no problem with the service that was done. My issues lie with the communication between the service team and myself. There was none. I had to seek out answers rather than someone texting/calli More

by EMILY.WRIGHT1O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 09, 2024

Bell Honda responded

While we’re glad the service itself was satisfactory, we understand how frustrating it must have been to experience a lack of communication and extended wait times. This is certainly not the level of service we strive to provide. To address your concerns further and work toward a resolution, we encourage you to reach out to Trish Viramontez at TViramontez@vtaig.com.

...
60
...

Dealership Inventory (154 Vehicles)

used 2026 Toyota Corolla car, priced at $27,542
2026 Toyota Corolla
used
Ice exterior
Automatic
Front-wheel Drive
used 2019 Chevrolet Equinox car, priced at $16,696
2019 Chevrolet Equinox
used
Nightfall Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 Honda Civic Hybrid car, priced at $33,174
2026 Honda Civic Hybrid
new
BOOST BLUE exterior
Automatic
Front-wheel Drive
new 2027 Honda HR-V car, priced at $32,760
2027 Honda HR-V
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda Civic Si car
2026 Honda Civic Si
new
Platinum White Pearl exterior
Manual
Front-wheel Drive
new 2026 Honda Accord car, priced at $32,837
2026 Honda Accord
new
Solar Silver exterior
Automatic
Front-wheel Drive