Joshua Jones | Page 21

Fast an great service, people that I can trust. Special Thank you to Josh (finance) and William(sales) for fast and easy experience of buying a new Crosstrek 2023 Special Thank you to Josh (finance) and William(sales) for fast and easy experience of buying a new Crosstrek 2023 More

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Josh Jones was the first financial manager that helped us understand options during the final negotiations of a car purchase in an understandable manner. He was able to clearly communicate the technical aspe understand options during the final negotiations of a car purchase in an understandable manner. He was able to clearly communicate the technical aspects of the contracts in a lively and engaging manner – imagine that! Based on this, we were able to decide on a plan based on our individual needs, without any pressure. He discussed several options for each offer, giving us time to research and make final decisions. Due to his outstanding attention to detail and working past regular hours, we were able to contact him after our discussions finalize a contract. Because of Josh, we were able to take advantage of an excellent and fair warranty coverage after our meeting. Our overall experience was great, and we highly recommend working with Josh, Tom and Heritage Subaru. More

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Going into Subaru is always warm and welcoming. I've worked with Shawn and Josh on every purchase/trade I've had at Heritage. Emily was my sales rep this time and she is extremely outgoing and fri I've worked with Shawn and Josh on every purchase/trade I've had at Heritage. Emily was my sales rep this time and she is extremely outgoing and friendly, just like the rest of the staff at Heritage. I can say they do go above and beyond for their customers and want to keep them happy. This is my 4th Outback I upgraded to the 2023 Touring XT. I love the Outbacks, but I have had problems in the past and Shawn has made every effort to make everything right for me and this is why I continued to stay with Heritage Subaru Of Owings Mills. The friendly atmosphere, listening to the customers concerns, always available to talk and communicate with me is why I continue to stay with Heritage. If you want a clean, friendly, no rush and they will work with you on any problem you have then, this i where you want to purchase your vehicle. Thank you, Shawn, Emily and Josh you, More

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William and his colleagues made the car buying process a low stress, amiable one. He was very knowledgeable about the cars on the lot and their competitor's equivalents, and his colleagues worked well with low stress, amiable one. He was very knowledgeable about the cars on the lot and their competitor's equivalents, and his colleagues worked well with us on financing. Overall, a great car buying experience! More

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Very happy used car purchase 2019 Subaru from Chris and Josh thank you again for everything. Josh thank you again for everything. More

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Absolutely wonderful service all around. Very respectful and responsive team as a whole. Tom (salesman) and Josh (financial manager) were amazingly helpful and made each of their respective Very respectful and responsive team as a whole. Tom (salesman) and Josh (financial manager) were amazingly helpful and made each of their respective aspects for the car buying process go smoothly for me. More

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Both Josh and Santos were extremely helpful in my Car Buying Experience. Simply the best. Buying Experience. Simply the best. More

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Tobi and Joshua were excellent, professional, friendly, and pleasant to work with. I commend Tobi on her follow-through in all aspects and in getting me the vehicle I wanted in the price range I set. and pleasant to work with. I commend Tobi on her follow-through in all aspects and in getting me the vehicle I wanted in the price range I set. More

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3 cars purchased. Excellent service. Traded in a car and 2 hours later left with a new car. Excellent service. Traded in a car and 2 hours later left with a new car. More

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William is a very helpful, no pressure salesman. He answered all of my questions, and understood exactly what I was looking for. I dread shopping at dealerships, but this experience was great. My He answered all of my questions, and understood exactly what I was looking for. I dread shopping at dealerships, but this experience was great. My only complaint is that the finance department was kind of slow getting me out the door. More

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