Joshua Marquis | Page 6

45,000 service on LX 570 Josh and Chris went above and beyond, as always. Courteous, professional and easy to deal with. I highly recommend this service department. beyond, as always. Courteous, professional and easy to deal with. I highly recommend this service department. More

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Clean. Well appointed with customer amenities. Professional, courteous service. Attention to detail. Excellent well trained technicians and mechanics who kn Well appointed with customer amenities. Professional, courteous service. Attention to detail. Excellent well trained technicians and mechanics who know the brand and are very experienced in your car care! More

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Everything was really great except for picking up my car after service. I spoke with the man at the desk, told him my name and the name of my service person, told him the bill had been fully paid and I coul after service. I spoke with the man at the desk, told him my name and the name of my service person, told him the bill had been fully paid and I could see my car, and then waited at least 15 minutes. When I asked what was up after 7 or 8 minutes, I was told Josh was on he phone. I waited another 7 or 8 minutes before asking if anyone else could help. Finally another man came out and helped me. More

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When I arrived at the dealership, I was warmly greeted by the gentleman who checked me in. Within minutes I was welcomed by the Service Writer, he asked if I had any concerns or questions about my car. I was the gentleman who checked me in. Within minutes I was welcomed by the Service Writer, he asked if I had any concerns or questions about my car. I was very pleased The State inspection was completed within an hour. My SUV is just over a year old More

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Service department very good. Don't try to oversell. Not much new car inventory to check out, dealer trying hard to buy our car coming off lease. Not sure what avenue we will Don't try to oversell. Not much new car inventory to check out, dealer trying hard to buy our car coming off lease. Not sure what avenue we will pursue. More

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Always pleasant very professional friendly atmosphere. There are drinks and snacks available for people waiting there. I have purchased 5 vehicles at this dealership and always happy with my experience. There are drinks and snacks available for people waiting there. I have purchased 5 vehicles at this dealership and always happy with my experience. More

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Excellent, professional and knowledgeable. I always recommend to family and friends. They understand customer service. I always recommend to family and friends. They understand customer service. More

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Courteous, professional, and thorough. Josh was a pleasure to deal with. We highly recommend IRA Lexus. Josh was a pleasure to deal with. We highly recommend IRA Lexus. More

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Everyone is so nice and helpful. Lauri, especially was great to work with and so nice. Lauri, especially was great to work with and so nice. More

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Sean N. Was excellent to work with, he was great to talk with and told me exactly what I was getting for a service, great job 👍 Was excellent to work with, he was great to talk with and told me exactly what I was getting for a service, great job 👍 More

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