Joshua Pallo
Joshua Pallo at Kendall Hyundai

Joshua Pallo | Page 5

Service Advisor

Kendall Hyundai

15895 South Dixie Highway
Miami, FL 33157

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4.3
126 Reviews
4.3

126 Reviews

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126 Reviews of Joshua Pallo

September 04, 2024

Dealership Rating
Employee Rating

Took my care to get service and it was very good. the advisor was very helpful as well. More

by Saisnath Baijoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2024

Kendall Hyundai responded

Thank you so much, Saisnath, for your kind words, and for taking the time to leave us this wonderful feedback!

August 31, 2024

Dealership Rating
Employee Rating

Josh was great. He was awesome. Upbeat and attentive. Very service oriented. Best service I have seen. More

by BORDONA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2024

Kendall Hyundai responded

Thank you for the five-star rating. We look forward to sharing your compliments with Josh and our crew. We appreciate your business. Thank you for choosing Kendall Hyundai.

August 31, 2024

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Employee Rating

My car only has 18k miles so I don't understand how the dead battery wasn't still under warranty. More

by Jeanmr28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

Kendall Hyundai responded

Thank you for your review. Please don't hesitate to reach out to us directly if you have any questions or concerns. We are always happy to help here at Kendall Hyundai!

August 30, 2024

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Employee Rating

The service department is in complete disarray. The job took longer than it should have taken. They were unaware of the status of my car. More

by Joe
Service Time
Service Communication
Recommend Dealer
No
Sep 03, 2024

Kendall Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 29, 2024

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Dealership very small. It not a pleasant place to be. Looks worn down. Old. Waiting area small. Not pleasant to be in. Service personnel were nice and attentive. More

by orovio23
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 01, 2024

Kendall Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 28, 2024

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Employee Rating

In the past 5 months my experience with the dealer has been horrible. I have been affected by Kendall Hyundai due to their error at the time of turning in my old lease for a new one. More

by LISYDIEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 01, 2024

Kendall Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact Luis directly or let us know the best way to contact you and we will reach out.

August 28, 2024

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Employee Rating

Not the best experience. My car was at the dealer for 3 days. I dropped off the car with road side assistance and one of the guys in the red shirt is yelling at me and the dr More

by danielisaza96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 31, 2024

Kendall Hyundai responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 26, 2024

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Employee Rating

Checking was smooth. Joshua, the Service Advisor explained what was needed and why. The service and recalls updates were completed in a relatively short time. At the More

by Mn6161a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: François

Aug 27, 2024

Kendall Hyundai responded

Thank you for the five-star review for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

August 25, 2024

Dealership Rating
Employee Rating

Very good ,good attention and fast. Recommend for another people and the best experience in work More

by MERIDAORLANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2024

Kendall Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Kendall Hyundai. We look forward to having you as one of our valued customers for many more years to come!

August 24, 2024

Dealership Rating
Employee Rating

Bought my car from Hyundai in 2022 and every time I carry it for service it’s always been a hassle. The service is terrible. I had to wait 8 MONTHS for a small part for my vehicle. If I make an appointment t More

by kavitasharrydass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2024

Kendall Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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