Joshua Smith | Page 10

Quick service and friendly On-time service and plenty of space to distance from others in waiting area. Part was ordered and will be mailed to our home at no extra charge. On-time service and plenty of space to distance from others in waiting area. Part was ordered and will be mailed to our home at no extra charge. More

by THEBOATWRIGHTS Verified Customer Verified Customer

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Good! I have always have had only great experiences at this location. The service personnel is knowledgeable, friendly, and courteous. However, one addi I have always have had only great experiences at this location. The service personnel is knowledgeable, friendly, and courteous. However, one additional thing I would like is if they gave options for replacements (instead of only expensive Honda parts) for older cars. For newer cars, it works -- but for older cars not so much. More

by artim Verified Customer Verified Customer

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Honda/Ames Keeps Me Out Of Trouble! I've had a couple of recent experiences with Honda of Ames. Not long ago I had to drive right over a step-ladder in my lane of I-35--there was too muc I've had a couple of recent experiences with Honda of Ames. Not long ago I had to drive right over a step-ladder in my lane of I-35--there was too much traffic on either side. Tremendous bang underneath my car, but no red warning lights or trouble driving home. Honda of Ames got me in as quickly as possible to check for damage; quite relieved to have no problems at all. Not long after that visit, I had a routine maintenance appointment. I got in and out in good time with an alert that my brakes are likely going to be due for some work. I have a 2013 Accord with 82,000 miles on it, so the brakes have done well by me. I have always been treated with utmost courtesy and promptness; I can recommend this dealership to anyone anywhere. More

by GSPETERSEN845 Verified Customer Verified Customer

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This Honda service department has always been fast, thorough and courteous to me. I've appreciated their candor if something more than my regular service needs to be done. thorough and courteous to me. I've appreciated their candor if something more than my regular service needs to be done. More

by RAVERGRANDS6 Verified Customer Verified Customer

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Service was absolutely fantastic. I worked with Josh the service advisor he was helpful, informative and very friendly. I would recommend him and the dealership to anyone. service advisor he was helpful, informative and very friendly. I would recommend him and the dealership to anyone. More

by QUARTETJIMMY Verified Customer Verified Customer

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People are nice and always love to help out. My husband is a picky one. Really appreciate their patience. It’s one of the best Honder dealership we ever experienced. is a picky one. Really appreciate their patience. It’s one of the best Honder dealership we ever experienced. More

by JUE_YAN Verified Customer Verified Customer

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Always excellent service! Getting my car serviced is always quick and easy. They are always up front with any issues they find and always listen to any concerns I may have with Getting my car serviced is always quick and easy. They are always up front with any issues they find and always listen to any concerns I may have with my vehicle. More

by GRETTA.ALBRECHT Verified Customer Verified Customer

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Mel and his team make this dealership what it is! You treat them right you in return get treated right. I have been a customer since Honda of Ames was in the Wards building. I have seen a lot of peopl You treat them right you in return get treated right. I have been a customer since Honda of Ames was in the Wards building. I have seen a lot of people come and go but some are still with Honda of Ames and without those, especially them I have stayed with Honda. More

by Steven R Alt Verified Customer Verified Customer

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We always receive professional and excellent service from Mel and his staff. They keep us posted on the status of our service and give a thorough explanation of what they completed. Mel and his staff. They keep us posted on the status of our service and give a thorough explanation of what they completed. More

by JOHNHSTITES Verified Customer Verified Customer

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They fit into their schedule quickly and performed the work timely. Actual cost was lower than the estimate and staff were very courteous and professional. work timely. Actual cost was lower than the estimate and staff were very courteous and professional. More

by JR Verified Customer Verified Customer

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