Joshua Smith
Joshua Smith at Honda of Ames

Joshua Smith | Page 11

Service Manager

Honda of Ames

220 Kitty Hawk Dr
Ames, IA 50010

Contact Me
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rated
155 Reviews

Dealership Experience

14 yrs, 8 mos

Industry Experience

15 yrs, 4 mos

not yet
rated

155 Reviews

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155 Reviews of Joshua Smith

May 15, 2020

Dealership Rating
Employee Rating

Came in for an oil change I have had my car serviced there several times and they have always done great service. Friendly and polite. Was done in a timely manner. Thank you More

by KMEBBOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 25, 2020

Dealership Rating
Employee Rating

I .was happy with it. They came to my home, took the car to the service department, serviced it and returned to my residence .Appreciated it so much because the retirement More

by laura.shanks34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2020

Honda of Ames responded

Laura, Thanks for taking the time to respond ! We are so glad to be able to assist you and look forward to helping again in the future. Thanks Mike Gougherty General Manager

April 21, 2020

Dealership Rating
Employee Rating

Great job of both guys agreeing to Covid 19 guidelines. In and out in a hurry! Josh also helped me with pairing my new phone! More

by BJROTHS
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley

April 03, 2020

Dealership Rating
Employee Rating

I always get great service with a fast turnaround here. Their multi point service checks often find things that need to be done, some that can wait, and some that are just fine and need no attention. More

by JAMESKILMER57
Recommend Dealer
Yes

Other Employees Tagged: Jeff Searcy, John Augustine

March 26, 2020

Dealership Rating
Employee Rating

I can always count on the great service center. A few weeks ago they even rescued me with a dead battery. Then worked me in to put in a new battery. More

by JUDY.SNYDER
Recommend Dealer
Yes

Other Employees Tagged: Melvin Gawley

March 26, 2020

Dealership Rating
Employee Rating

The 70th oil change was as good as the first. Josh was helpful and professional in adapting Covid-19 safety procedures. They exercised great care with cleaning door handles and other often touched surfac More

by SHANELOVE518
Recommend Dealer
Yes

March 10, 2020

Dealership Rating
Employee Rating

installation of door guards, body molding, tire rotation Very helpful and courteous. Took time to answer any questions and walked me out to my vehicle. I really appreciated the interest of Austin whenever More

by JEFLICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Oppenheimer

March 10, 2020

Dealership Rating
Employee Rating

Very nice. I had 75k mile maintenance service for honda accord. Josh was kind and service was fast. My car was ready quickly and Josh explained kindly about the More

by Taehoon Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 10, 2020

Dealership Rating
Employee Rating

Too notch Honda service department because of Mel's genuine caring attitude. I always talk to Mel first. Also, great service from John, Josh and Bill. More

by DOUGMWL
Recommend Dealer
Yes

February 25, 2020

Dealership Rating
Employee Rating

Josh from service was very helpful, car drives better than ever, service was very straightforward and easy to understand. Free drinks was a plus! overall great More

by GriffinT
Recommend Dealer
Yes
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