Joshua Ware
Joshua Ware at Southern Chrysler Dodge Jeep Ram Newport News

Joshua Ware | Page 4

Service Director

Southern Chrysler Dodge Jeep Ram Newport News

12629 Jefferson Ave
Newport News, VA 23602

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4.2
114 Reviews
4.2

114 Reviews

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114 Reviews of Joshua Ware

March 18, 2026

Dealership Rating
Employee Rating

Advisor was great. TJust a scheduled oill change, tire rotaion & multipoint insp...took 1.5 hrs so was longer than I anticipated, but no worries. More

by freespirit
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: KYAN BOHAC

March 18, 2026

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I had to call in the evening to find out if my car was done and ask for a lyft.very inconvenient. My car was brought in at 8 am and it was 530 pm. I was scrambling to see if I needed an alternate way to g More

by denise.l.mckenna.jble
Service Price Transparency
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Recommend Dealer
No
Apr 03, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Denise. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

March 18, 2026

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Great guest lounge! Fantastic customer service! My son watched a kid’s show and came home with a giraffe rubber ducky after waiting to get the oil changed. More

by EBDITTMAN
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Recommend Dealer
Yes

March 17, 2026

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They add extra fees into their "quote". I would definitely recommend taking your vehicle elsewhere. More

by Jjhenneman
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Recommend Dealer
No
Apr 03, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerdodgejeepramnewportnews.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 15, 2026

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Very happy with the service. Completed all tasks and did the tire pressures as well More

by BRIAN_LOSE1Y
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Recommend Dealer
Yes
Mar 17, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 14, 2026

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Employee Rating

My service advisor was great. We were able to work through several communication issues and he took care of everything I needed. More

by USSERYT1
Service Price Transparency
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Recommend Dealer
Yes
Mar 17, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 10, 2026

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Very greatful this dealership was able to take me as an appointment last min and fit me in. I was traveling from several states away and my tires were is desperate need of a road force balance. Thank you More

by mmadonia08
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Recommend Dealer
Yes

Other Employees Tagged: Margarita

Mar 11, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 07, 2026

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Employee Rating

Tim went above and beyond to get my car in on short notice. He demonstrated extensive knowledge and provided cost-saving recommendations. He kept me consistently informed about the status of my vehicle More

by VANCE.SMITH1
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Recommend Dealer
Yes

Other Employees Tagged: Tim

Mar 11, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 06, 2026

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Employee Rating

Thank you service team for getting me in and out in a timely manner. Great customer service! Sheila More

by WOODSM6
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Recommend Dealer
Yes
Mar 11, 2026

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 27, 2026

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Employee Rating

The work was done in a timely manner. Which I really appreciate everything. The team was great and professional. More

by aarbricop70
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Recommend Dealer
Yes
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