I was very pleased with the service that I received at
this dealership. Joshua was a very nice, knowledgeable, friendly and pleasant salesman. I would recommend him to family and friends.
this dealership. Joshua was a very nice, knowledgeable, friendly and pleasant salesman. I would recommend him to family and friends.
More
by Bfair1990
Oct 28, 2025 -
Russ Darrow Mitsubishi responded
Here at Russ Darrow Mitsubishi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Darion Mcmiller
darion.mcmiller@russdarrow.com
Josh was very polite and diligent in having the vehicle
waiting for me and on time given the quickness of my request to see it. The finance manager was friendly and professional. .
waiting for me and on time given the quickness of my request to see it. The finance manager was friendly and professional. .
More
by bk7559
Oct 28, 2025 -
Russ Darrow Mitsubishi responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mitsubishi.
Darion Mcmiller
darion.mcmiller@russdarrow.com
Great service, communicated effectively, and easy to work
with. I loved the service I received.
with. I loved the service I received.
More
by shyntai
Oct 04, 2025 -
Russ Darrow Mitsubishi responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Darion Mcmiller
darion.mcmiller@russdarrow.com
My experience at the dealership was great the sales team
and person went out there way to take care of me even tho tha truck I was trying to purchase was at another lot and needed work done but they got it
and person went out there way to take care of me even tho tha truck I was trying to purchase was at another lot and needed work done but they got it detailed just wonderful.
More
by OJHENDERSON
Verified Customer
Verified Customer
Sep 24, 2025 -
Russ Darrow Mitsubishi responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Darion Mcmiller
darion.mcmiller@russdarrow.com
Very nice and I felt comfortable and determined that I
was getting my vehicle. Great place to get a vehicle. I am extremely satisfied with the service I received.
was getting my vehicle. Great place to get a vehicle. I am extremely satisfied with the service I received.
More
by shyntai
Verified Customer
Verified Customer
Sep 13, 2025 -
Russ Darrow Mitsubishi responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mitsubishi!
Darion Mcmiller
darion.mcmiller@russdarrow.com
The staff was awesome and friendly.
My only complaint is that there was only 1 key fob for the car and we did not find this out until we were ready to drive the car home. I think for a
My only complaint is that there was only 1 key fob for the car and we did not find this out until we were ready to drive the car home. I think for a vehicle this new (2024), they should have offered to buy a second key fob. I called around and found one for just over $200, but the dealership did not offer to pay for this.
More
by trishjensen.25
Verified Customer
Verified Customer
Sep 12, 2025 -
Russ Darrow Mitsubishi responded
Trish, thank you for providing this feedback. We apologize for not providing you with an exceptional sales experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Darion Mcmiller
darion.mcmiller@russdarrow.com
Good communication through the entire process.
Handled all questions virtually and was able to make a purchasing decision quickly due to this
Handled all questions virtually and was able to make a purchasing decision quickly due to this
More
by Jeiderun262
Sep 11, 2025 -
Russ Darrow Mitsubishi responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Darion Mcmiller
darion.mcmiller@russdarrow.com
Hes a great sells men im glad it was the one to help me.
Thanks
Thanks
More
by mr.jjohnson.1982
Sep 08, 2025 -
Russ Darrow Mitsubishi responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mitsubishi.
Darion Mcmiller
darion.mcmiller@russdarrow.com
Was faster and much easier process .
They got me in something nice and affordable price
They got me in something nice and affordable price
More
by Tweapon21
Sep 01, 2025 -
Russ Darrow Mitsubishi responded
Thanks for sharing your thoughts about your experience with Russ Darrow Mitsubishi. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle!
Darion Mcmiller
darion.mcmiller@russdarrow.com
Only 1 key fob and we didn't learn this until we were
ready to walk out the door. I was quite upset about this because a new key fob will run upwards of $300. For a 2024 car, I expected 2 key fobs, or, t
ready to walk out the door. I was quite upset about this because a new key fob will run upwards of $300. For a 2024 car, I expected 2 key fobs, or, they should have offered to pay for it. Had i known this up front, I would have asked the dealer to provide this. When I asked about it, there was no offer to help or pay for it.
More
by trishjensen.25
Aug 21, 2025 -
Russ Darrow Mitsubishi responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Darion Mcmiller
darion.mcmiller@russdarrow.com
Sep 04, 2025 -
trishjensen.25 responded
I have not heard back from anyone since I provided you with my email address. I will respond privately with my phone number and email (again).