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Josiah Hermann
Josiah Hermann at Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Josiah Hermann

Service Advisor

Russ Darrow Chrysler Jeep Dodge RAM of West Bend

2617 W Washington St
West Bend, WI 53095

Contact Me
4.5
55 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

1 yr, 8 mos

Specialties & Trainings

Mopar Certified

4.5

55 Reviews

Write a Review

55 Reviews of Josiah Hermann

October 14, 2025

Dealership Rating
Employee Rating

Quick, prompt, extremely courteous, throughly articulate and very polite. Thank you for the kind service More

by timothygriese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Jordan Seagran

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Oct 14, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

October 10, 2025

Dealership Rating
Employee Rating

Service on hornet sucks made car leave high after recall was done not happy with this won't be taking car back More

by dave_mcgrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 13, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mitchell Darrow mitchell.darrow@russdarrow.com

October 03, 2025

Dealership Rating
Employee Rating

Polite ,courteous service. Dennis was very helpful and kept me informed.Service was done on time with no issues. More

by alanrossa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Jordan Seagran

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Oct 03, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

October 03, 2025

Dealership Rating
Employee Rating

Very friendly and professional they even took a video of the service they did. I was very happy! More

by pgreidanus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Jordan Seagran

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Oct 03, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

September 23, 2025

Dealership Rating
Employee Rating

My AMAZING niece Janessa Rios, and the team saved us thousands. MANY THANKS TO ALL! More

by TIACHA-CHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Jordan Seagran , Janessa Rios

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Sep 23, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

September 02, 2025

Dealership Rating
Employee Rating

Good people and good service. We have been long term costumers of the dealership and have always been treated well. More

by THOMR65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Domask

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Sep 02, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thanks for sharing about your experience with Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

August 23, 2025

Dealership Rating
Employee Rating

Very help service and cashier department. Very clean. Went on test drive to identify problem. More

by Jayde4854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Jordan Seagran , Alissa Neustedter 5*

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Aug 23, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thanks for sharing about your experience with Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

August 10, 2025

Dealership Rating
Employee Rating

Great service & I really appreciated the video that ya'll do to show the tires, suspension, etc... no other dealership I know of does this. More

by berdinek0409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Seagran

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Aug 10, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

August 09, 2025

Dealership Rating
Employee Rating

Sold me a jeep that looks amazing on the outside but needs 2600 worth of work. I dont even want the jeep anymore if I can figure out how to give it back I would More

by SHYDEAN1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Corey

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Aug 13, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mitchell Darrow mitchell.darrow@russdarrow.com

August 08, 2025

Dealership Rating
Employee Rating

Thank u helped us and try understand communicate better because we both deaf..We are happy..Imforgot name who help3d us jeep..but pls say thank him from us..Jeep seem doing good so far..He did wax and poli More

by DOGLOVER4876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Falconer, Joseph Scallorn , I don't know who which Jose??he did w us last time jeep bought..

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Aug 08, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Jeep Dodge RAM of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

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