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Josiah Hermann
Josiah Hermann at Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Josiah Hermann | Page 4

Service Advisor

Russ Darrow Chrysler Jeep Dodge RAM of West Bend

2617 W Washington St
West Bend, WI 53095

Contact Me
4.4
66 Reviews

Dealership Experience

2 yrs, 4 mos

Industry Experience

2 yrs, 4 mos

Specialties & Trainings

Mopar Certified

4.4

66 Reviews

Write a Review

66 Reviews of Josiah Hermann

July 11, 2025

Dealership Rating
Employee Rating

Great dealership addressed all of my concerns. I will defiantly go back there in the future. More

by jjhady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ellie Donath, Kim Van Ourkerk, Skyler Steinert, Tori Abel, Dennis Wisneski, Jordan Seagran, Rod Winklepleck , Karen Didier

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Jul 11, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

July 05, 2025

Dealership Rating
Employee Rating

Great service experience, always quick and easy. They always make it such a seamless process More

by JULIAOLLA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Darrow, Jordan Seagran

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Jul 05, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

June 24, 2025

Dealership Rating
Employee Rating

Vehicle left dealership and low oil pressure light was illuminated with awful engine noise upon returning was informed no oil was put in vehicle after oil change it will be very difficult to continue to p More

by MIKEANDNANCY2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dennis Wisneski, Jordan Seagran , Paul Padron, Miranda Zarling

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Jun 27, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Mike and Nancy, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Mitchell Darrow mitchell.darrow@russdarrow.com

June 15, 2025

Dealership Rating
Employee Rating

I’ve had a very good experience buying at Russ Darrow, & just had my 1st service appt - very good experience. Appt was right on time, Josiah was friendly & professional. Service work was great & had me bac More

by kdbgolfs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Schlei

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Jun 15, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

June 10, 2025

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Employee Rating

Paper not checked off ,had to wait ,also mileage was not reset on car was not happy went back in to get mileage reset More

by FSCHAETZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Mitchell Darrow mitchell.darrow@russdarrow.com

June 06, 2025

Dealership Rating
Employee Rating

Joe did a great job figuring out what caused my Check Engine light to keep going on! More

by teskebuster2
Recommend Dealer
Yes
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Jun 06, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

May 24, 2025

Dealership Rating
Employee Rating

Great experience and service was timely and was completed early with the old change and recall work. More

by BRIAN.KIKKERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 24, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

May 20, 2025

Dealership Rating
Employee Rating

We like Kyle our sales guy which is why we returned to buy our 2 latest cars More

by Newwolfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

May 15, 2025

Dealership Rating
Employee Rating

You are always accommodating and very professional. I will only take my car to this dealership. I find your Service Department to be excellent and Friendly, delivering World Class Service!!! Thank you More

by rrdjtjdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Seagran

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May 15, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

May 13, 2025

Dealership Rating
Employee Rating

The dealership is fine. Your Wranglers (used) leave a lot to be desired. Rust bubbles on every one! More

by CHARLENE112856
Recommend Dealer
Yes

Other Employees Tagged: Tony Cesario , Joe Falconer

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May 14, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for taking the time to share your feedback with us, Charlene. Please don't hesitate to reach out if you have any questions or concerns, we are always happy to help! Mitchell Darrow mitchell.darrow@russdarrow.com

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