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Josiah Hermann
Josiah Hermann at Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Josiah Hermann | Page 3

Service Advisor

Russ Darrow Chrysler Jeep Dodge RAM of West Bend

2617 W Washington St
West Bend, WI 53095

Contact Me
4.4
64 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

2 yrs, 3 mos

Specialties & Trainings

Mopar Certified

4.4

64 Reviews

Write a Review

64 Reviews of Josiah Hermann

July 29, 2025

Dealership Rating
Employee Rating

It was fantastic The guys got me in quick they asked a few questions about services I may need like a tire rotation or my air filters needing to be changed got it all done quick I was out faster than I ex More

by JMILLER69
Recommend Dealer
Yes

Other Employees Tagged: Josiah Hermann

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Jul 29, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

July 27, 2025

Dealership Rating
Employee Rating

Waiting for service writer, poor experience. Dirty vehicle inside and out after the service was performed. More

by Sspaeth64
Recommend Dealer
No

Other Employees Tagged: Josiah Hermann

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Aug 02, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mitchell Darrow mitchell.darrow@russdarrow.com

July 23, 2025

Dealership Rating
Employee Rating

There was no courtesy vehicle. They did not look at ALL filters in the car. Just because it’s a free oil change doesn’t mean I should be given the bare minimum service. When I bo More

by AJSTRAUB1
Service Time
Service Communication
Recommend Dealer
No
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Jul 26, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

AJ, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mitchell Darrow mitchell.darrow@russdarrow.com

July 23, 2025

Dealership Rating
Employee Rating

Willing to help their customers no matter what it takes. Dennis the service manager was great with his communication and help to get me in the vehicle I needed. More

by TIMPILLSBURY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Jordan Seagran

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Jul 23, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

July 22, 2025

Dealership Rating
Employee Rating

Great service, nice people. I was very happy with the out come. Keep me updated. More

by ericka.maki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Seagran

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Jul 22, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

July 17, 2025

Dealership Rating
Employee Rating

I was very disappointed in the entire process of having my Caravan serviced at Russ Darrow. The team did not meet my expectations! If additional information you can reach out to me. More

by DJZIMBAL95
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jul 20, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mitchell Darrow mitchell.darrow@russdarrow.com

July 17, 2025

Dealership Rating
Employee Rating

Awesome energy, helpful and very efficient! Didn’t think I’d be trading in THAT day, but Justin and Tony took care of everything quickly with such ease that I walked out with a vehicle that fit More

by Brittany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Schmidt, Tony Cesario , Joe in service was amazing!

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Jul 17, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

July 11, 2025

Dealership Rating
Employee Rating

Josiah was extremely helpful and thorough. I really appreciated the video that was received after my service More

by JULIAOLLA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

July 11, 2025

Dealership Rating
Employee Rating

Great dealership addressed all of my concerns. I will defiantly go back there in the future. More

by jjhady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ellie Donath, Kim Van Ourkerk, Skyler Steinert, Tori Abel, Dennis Wisneski, Jordan Seagran, Rod Winklepleck , Karen Didier

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Jul 11, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

July 05, 2025

Dealership Rating
Employee Rating

Great service experience, always quick and easy. They always make it such a seamless process More

by JULIAOLLA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Darrow, Jordan Seagran

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Jul 05, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

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