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Josie Garcia

Overview Reviews (271) Inventory (201)

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Josie Garcia

Josie Garcia | Page 12

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.6

271 Reviews

Overview Reviews (271) Inventory (201)

4.6

271 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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271 Reviews of Josie Garcia

September 11, 2022

Dealership Rating

Employee Rating

I love working with Jose from service, he is always on the top of everything and very polite! He makes every visit pleasant! the top of everything and very polite! He makes every visit pleasant! More

by ChrisV

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 11, 2022 -

Lexus of Arlington responded

Thank you for your kind words for Josie here at our service department. We look forward to sharing your compliments with our crew. We appreciate your business, Chris. Our team looks forward to serving you again soon.

September 09, 2022

Dealership Rating

Employee Rating

These guys do amazing work. Had me in and out in 30min and did a full workup of the vehicle condition. A+ Had me in and out in 30min and did a full workup of the vehicle condition. A+ More

by Blake

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Prondzinski, Haresh Trivedi, Marcin Ajdukiewicz, Lori Devega, Edwin Thalhammer , Tony Coyoc, Brenda Ramirez, Elena Soriano

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Sep 11, 2022 -

Lexus of Arlington responded

Thank you so much for your five-star review. We are so glad that we had the opportunity to work with you, and that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

September 05, 2022

Dealership Rating

Employee Rating

Always great service here - been coming here for service for over 15 years. the only problem was the automated scheduling system. for over 15 years. the only problem was the automated scheduling system. More

by KEITH.DONALDSON

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Haresh Trivedi, Lori Devega

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Sep 06, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 02, 2022

Dealership Rating

Employee Rating

Service was completed quickly and with no issues. Jose is great to work with and focused on the customer. Jose is great to work with and focused on the customer. More

by dadwa38

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 02, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 01, 2022

Dealership Rating

Employee Rating

Very spacious and comfortable waiting area with lots of refreshments and amenities. Service was fast and efficient. refreshments and amenities. Service was fast and efficient. More

by Glenn

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 02, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 01, 2022

Dealership Rating

Employee Rating

Excellent Customer Service provided by Jose. only place I trust to have my car serviced. only place I trust to have my car serviced. More

by rav23

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 02, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Josie delivered such a great experience!

August 30, 2022

Dealership Rating

Employee Rating

Jose Garcia was excellent! He helped me come up with a creative way to deal with the cost of the service! He helped me come up with a creative way to deal with the cost of the service! More

by Eskjoldal

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

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Aug 31, 2022 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

August 30, 2022

Dealership Rating

Employee Rating

Serviced my car in a timely fashion. Was able to diagnose the problem and repair it. Was able to diagnose the problem and repair it. More

by PMCDERMOTT

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 31, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

August 25, 2022

Dealership Rating

Employee Rating

Work was everything I expected. Cost can always be better but other than that it was a good experience Cost can always be better but other than that it was a good experience More

by JAMA0390

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 28, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 24, 2022

Dealership Rating

Employee Rating

Jose was great to work with! He was very thorough in explaining everything and provided me with several options to choose from for my service. He was very thorough in explaining everything and provided me with several options to choose from for my service. More

by johnkaroumi

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 25, 2022 -

Lexus of Arlington responded

Thank you for sharing your experience with us, John. We truly appreciate your business and your kind feedback!

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