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Josie Garcia

Overview Reviews (271) Inventory (201)

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Josie Garcia

Josie Garcia | Page 11

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.6

271 Reviews

Overview Reviews (271) Inventory (201)

4.6

271 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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271 Reviews of Josie Garcia

September 29, 2022

Dealership Rating

Employee Rating

Loti as always is very professional, knowledgable is helpful. The issues with my car were solved in a short time to my full satisfaction. Love coming to this dealership where I know my car would be tak helpful. The issues with my car were solved in a short time to my full satisfaction. Love coming to this dealership where I know my car would be taken care of first class. Thank you. More

by JosephPirogovsky

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lori Devega

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Sep 30, 2022 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 28, 2022

Dealership Rating

Employee Rating

I needed to replace the hub bearing and my advisor (Jose) was phenomenal. He went above and beyond to accommodate my needs. was phenomenal. He went above and beyond to accommodate my needs. More

by STYLIST9350

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 28, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Josie here at Lexus of Arlington.

September 24, 2022

Dealership Rating

Employee Rating

I love how quick and trusting the service is at the dealership, plus they are very professional. dealership, plus they are very professional. More

by M.Derdas

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marcin Ajdukiewicz, Marcin Wierzba, Kamil Wojcik, Beverly Luna

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Sep 25, 2022 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 23, 2022

Dealership Rating

Employee Rating

The technician was professional, courteous and very helpful. The work was completed in a professional and timely manner helpful. The work was completed in a professional and timely manner More

by RA2636

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 25, 2022 -

Lexus of Arlington responded

Thanks for sharing your experience with Lexus of Arlington. Josie and our team appreciate your business and hope to see you again soon!

September 20, 2022

Dealership Rating

Employee Rating

My Service Advisor, Jose Garcia, was extremely helpful and understanding of my needs at the time. and understanding of my needs at the time. More

by CHUCKLINDA525

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 21, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 19, 2022

Dealership Rating

Employee Rating

The service team here is awesome! Jose was efficient and thorough. The group is accommodating, polite and welcoming. Jose was efficient and thorough. The group is accommodating, polite and welcoming. More

by LARRY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 20, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 19, 2022

Dealership Rating

Employee Rating

A very nice place to wait for a car service, and great staff to talk to.. staff to talk to.. More

by Alan

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 20, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, Alan, and we hope to see you again!

September 16, 2022

Dealership Rating

Employee Rating

Very courteous and professional service by all the service people involved with servicing my car the Lexus dealership. service people involved with servicing my car the Lexus dealership. More

by argrimm

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Prondzinski, Lori Devega , Tony Coyoc, Brenda Ramirez, Elena Soriano

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Sep 18, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as a valued customer for many years to come!

September 16, 2022

Dealership Rating

Employee Rating

Everything went smoothly. Things were explained to me very well by Jose. I finally had my issue with Lexus enform explained to me as to my troubles with it. Things were explained to me very well by Jose. I finally had my issue with Lexus enform explained to me as to my troubles with it. More

by Valerie Rodelli

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 16, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience, Valerie! We sincerely value your business and look forward to your next visit.

Sep 17, 2022 -

Valerie Rodelli responded

Service in this day and age is paramount for both sides. Thank you.

September 16, 2022

Dealership Rating

Employee Rating

Service advisor very knowledgeble. Loved the video of my car. Find this to be very prifessional Loved the video of my car. Find this to be very prifessional More

by Jlanger

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lori Devega

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Sep 16, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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