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Josie Garcia
Josie Garcia at Lexus of Arlington

Josie Garcia | Page 18

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.6
271 Reviews
4.6

271 Reviews

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271 Reviews of Josie Garcia

April 28, 2022

Dealership Rating
Employee Rating

Service manager was very helpful. Saved me from unnecessary work, and they serviced the car quickly. More

by rmantell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 29, 2022

Lexus of Arlington responded

Thank you for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

April 24, 2022

Dealership Rating
Employee Rating

Just went in for oil change, everything went well. Everyone is always very nice and helpful More

by JKIRCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Coyoc

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Apr 25, 2022

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 20, 2022

Dealership Rating
Employee Rating

Everyone is really cool. All super knowledgeable and ready to help me make sure my car runs really well More

by Prithu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Castro, Peter Demos, Thomas Prondzinski, Haresh Trivedi, Edward Bijou, Jamie Brown, Lori Devega, Edwin Thalhammer , Tony Coyoc

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Apr 21, 2022

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

April 20, 2022

Dealership Rating
Employee Rating

The service department was very accommodating and very nice to work with. My car was done while I waited and it was clean and ready to go as promised More

by michael1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 21, 2022

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Michael, and look forward to your next visit.

April 19, 2022

Dealership Rating
Employee Rating

Jose is wonderful. He is truly an ambassador for the dealership. I have had the opportunity to work with several of the service people. He was the most trustworthy by f More

by PLOWBOY605887
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi

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Apr 19, 2022

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with Jose and our team. We're glad to hear we delivered such a great experience!

April 19, 2022

Dealership Rating
Employee Rating

Everything was great at the dealership I get tired of these reviews to do all the time More

by josephngreco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 19, 2022

Lexus of Arlington responded

Joseph, It's great to hear that Josie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

April 19, 2022

Dealership Rating
Employee Rating

I am very please with The service at this location. I hassle and very quick. More

by KIMPPHAM50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Prondzinski , Yegor Azarov, Tony Coyoc

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Apr 19, 2022

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again.

April 18, 2022

Dealership Rating
Employee Rating

Very professional and knowlegeble. Would recommend to others. Finally tire replacement at the dealership is comparative More

by GARRY.TSYPIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 18, 2022

Lexus of Arlington responded

Garry, Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Josie was able to help, and we hope to see you again!

Apr 19, 2022

GARRY.TSYPIN responded

you guys are the best. i have a lot of maintenance coming up on my LX470. do you have any promotions coming up?

April 13, 2022

Dealership Rating
Employee Rating

Can't trust the service guys with coupons availability unlike previous years. Guess you have to be at right time with right service representative. Technical servicing outcome might be same on all deale More

by JYOO4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Apr 29, 2022

Lexus of Arlington responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Apr 17, 2022

Lexus of Arlington responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 04, 2022

Dealership Rating
Employee Rating

Jose Garcia is our Servive Advisor and we are very satisfied with the service he provides every time! More

by Edmundo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Apr 05, 2022

Lexus of Arlington responded

We are very happy Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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