Josie Garcia
Josie Garcia at Lexus of Arlington

Josie Garcia | Page 8

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.6
271 Reviews
4.6

271 Reviews

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271 Reviews of Josie Garcia

December 06, 2022

Dealership Rating
Employee Rating

The dealership is very welcoming. They are gracious hosts, and have excellent communication. They tell you what is going to be done, check in with you, then make sure you are comforta More

by Denise21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2022

Lexus of Arlington responded

Denise, Thanks for sharing about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

December 05, 2022

Dealership Rating
Employee Rating

Josie, thank you for a great customer service experience! Quick turnaround with high quality service. More

by mgkraver
Recommend Dealer
Yes
Dec 05, 2022

Lexus of Arlington responded

Here at Lexus of Arlington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 02, 2022

Dealership Rating
Employee Rating

Great service starts with the front-line staff. Tony Coyoc, service advisor, kicks off the Lexus experience to a great start. His knowledge and welcoming demeaner allows for a user-friendly visit. More

by Review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Coyoc

Dec 04, 2022

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 23, 2022

Dealership Rating
Employee Rating

The dealership is welcoming kind people throughout I love visiting Arlington Heights Lexus. Very clean staff is great I never have a problem here. Thank you More

by theresarodgers3@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2022

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 19, 2022

Dealership Rating
Employee Rating

I have been dealing with this dealership for quite a number of years and have always returned. Between the great service and Marcin the GM you can’t go wrong!! More

by steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2022

Lexus of Arlington responded

Thank you for taking the time to leave us a five-star rating, Steven. It's great to hear that we are always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington over the years, Steven. We truly appreciate your business.

Nov 20, 2022

steven responded

saf239@aol.com

November 19, 2022

Dealership Rating
Employee Rating

Jose in service was really good. He was thorough and kept me posted throughout the process More

by CB217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2022

Lexus of Arlington responded

Thank you for the five-star rating. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

November 18, 2022

Dealership Rating
Employee Rating

Jose Garcia - provided an exceptional customer service by addressing all of my service concerns. FYI... On the side note, Wifi kept disconnecting while I was working. More

by Vimal.Gandhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2022

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

November 17, 2022

Dealership Rating
Employee Rating

Service advisor contacted me ahead of time to make sure the schedule i selected works for me and explained the service performed on my vehicle in detail. More

by Luying_li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Coyoc

Nov 17, 2022

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 16, 2022

Dealership Rating
Employee Rating

Jose was amazing! Very impressed with customer service, facility, etc. thank you! Customer: Kim happ More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julianna Uriostequi

Nov 17, 2022

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Kim, and we look forward to working with you again.

November 16, 2022

Dealership Rating
Employee Rating

Service is always top notch. I feel the techs are honest and let me know if there is something that NEEDS to be done, or can wait. The tech always calls me to update me or let me More

by Kzinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Coyoc

Nov 16, 2022

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

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