Josie Junjajan | Page 10

Great experience at Roush Josie Middendorf was so nice and so patient and answered every one of our questions. We asked to see in writing several different options for the sam Josie Middendorf was so nice and so patient and answered every one of our questions. We asked to see in writing several different options for the same car and she made it very easy for us to make a decision by providing us that info! More

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Purchase of 2017 Honda Ridgeline Great purchase experience. I did most of my correspondence with Josie via email, which I prefer over taking phone calls during my work. She understoo Great purchase experience. I did most of my correspondence with Josie via email, which I prefer over taking phone calls during my work. She understood the vehicle I was looking for and was prompt on notifying me of availability. It was also nice that she had done her homework on the differences in the trim levels and the operation of the features of the vehicle. More

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Amazing experience with Roush, and especially Josie! I live in Cleveland, but my parents had had such good experiences with Roush over the years that they convinced me to consider working with them when I live in Cleveland, but my parents had had such good experiences with Roush over the years that they convinced me to consider working with them when I decided it was time for a new car. Though I'd been in conversation with multiple potential dealerships in Cleveland, once I began working with Josie, I immediately knew my search was over. She and her colleagues made the whole experience wonderfully straightforward, and she was not only helpful, patient, thorough, and incredibly quick to respond, she was also extremely kind and fun to work with. I had a lot of tough decisions to make: buy or lease? Trade in my old car or not? Josie skillfully helped me navigate all of these options without ever making me feel pressured; indeed, her honesty and expertise lowered my anxiety greatly and made the process a pleasant one. I couldn't be happier with the outcome. I'm thrilled with my new HR-V, and I'm happy to be in a relationship with Roush for the foreseeable future. I enthusiastically recommend Roush -- and the lovely Josie Middendorf -- to anyone looking to buy or lease a Honda. More

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Wonderful experience Buying a car as such a daunting task, however Josie made it simple. She explained the benefits of buying from Roush without pressuring me in any way s Buying a car as such a daunting task, however Josie made it simple. She explained the benefits of buying from Roush without pressuring me in any way shape or form. She never let me know how much work she did behind the scenes to make sure I got the best deal possible. Thanks Josie, I feel like I made a friend. Katie More

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Great experience purchasing a new vehicle I could not have asked for a better experience. There was no pressure from anyone I spoke with. Josie was great! She was so patient, kind, and underst I could not have asked for a better experience. There was no pressure from anyone I spoke with. Josie was great! She was so patient, kind, and understanding. More

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Great team! Our experience was fantastic! From the moment we walked in we were greeted and welcomed like family. Everyone helped out till our contact person was Our experience was fantastic! From the moment we walked in we were greeted and welcomed like family. Everyone helped out till our contact person was available to see us. I could not believe how interconnected each Rousch team member were in helping us. I wish I could remember everyone who helped us, there were so many! Our selection and purchase of the Honda Odyssey was so smooth and stress free! After working with Josie Middendorf and Mike Dunlap to help us to decide which trim to select and the finance paperwork, we felt like we were in wonderland! Josie then took us through a safety training on the equipment since we are technologically challenged. We couldn't leave until we understood the wonderful safety features so that we would have a safe ride. It was wonderful! I would recommend Rousch Honda, Josie and Mike for your next purchase! More

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They help, I am so greatful I was so welcome, very helpful sales people, Josie, Karen, John and Casey, I am so grateful, u guys went out of your ways, even though my credit wasn' I was so welcome, very helpful sales people, Josie, Karen, John and Casey, I am so grateful, u guys went out of your ways, even though my credit wasn't that great u guys helped me. More

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Josie understood my needs for a car. She knows her cars. 5 stars! Mike made sure I understood the terms. All paperwork clear and concise. understood my needs for a car. She knows her cars. 5 stars! Mike made sure I understood the terms. All paperwork clear and concise. More

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Super easy buying experience. I am recommending this dealership to all my friends and family. We were impressed with how helpful Josie Middendorf was in helping me find a car and a I am recommending this dealership to all my friends and family. We were impressed with how helpful Josie Middendorf was in helping me find a car and arrange for me to drive it home the same day. Rich Broderick and Joe Glomski were so professional. Roush Honda is great to work with. Thank you! More

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Josie! I have to say, Josie Middendorf, gave us the best car-buying experience we've ever had! From the moment we met her, she was friendly, professional a I have to say, Josie Middendorf, gave us the best car-buying experience we've ever had! From the moment we met her, she was friendly, professional and went out of her way to find exactly what we were looking for! All without any high pressure sales tactics! We left the dealership feeling as though we made a new friend! More

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