Josie Junjajan | Page 10

Wonderful experience Buying a car as such a daunting task, however Josie made it simple. She explained the benefits of buying from Roush without pressuring me in any way s Buying a car as such a daunting task, however Josie made it simple. She explained the benefits of buying from Roush without pressuring me in any way shape or form. She never let me know how much work she did behind the scenes to make sure I got the best deal possible. Thanks Josie, I feel like I made a friend. Katie More

Helpful 0

Report | Print

Great experience purchasing a new vehicle I could not have asked for a better experience. There was no pressure from anyone I spoke with. Josie was great! She was so patient, kind, and underst I could not have asked for a better experience. There was no pressure from anyone I spoke with. Josie was great! She was so patient, kind, and understanding. More

Helpful 0

Report | Print

Great team! Our experience was fantastic! From the moment we walked in we were greeted and welcomed like family. Everyone helped out till our contact person was Our experience was fantastic! From the moment we walked in we were greeted and welcomed like family. Everyone helped out till our contact person was available to see us. I could not believe how interconnected each Rousch team member were in helping us. I wish I could remember everyone who helped us, there were so many! Our selection and purchase of the Honda Odyssey was so smooth and stress free! After working with Josie Middendorf and Mike Dunlap to help us to decide which trim to select and the finance paperwork, we felt like we were in wonderland! Josie then took us through a safety training on the equipment since we are technologically challenged. We couldn't leave until we understood the wonderful safety features so that we would have a safe ride. It was wonderful! I would recommend Rousch Honda, Josie and Mike for your next purchase! More

Helpful 0

Report | Print

They help, I am so greatful I was so welcome, very helpful sales people, Josie, Karen, John and Casey, I am so grateful, u guys went out of your ways, even though my credit wasn' I was so welcome, very helpful sales people, Josie, Karen, John and Casey, I am so grateful, u guys went out of your ways, even though my credit wasn't that great u guys helped me. More

Helpful 0

Report | Print

Josie understood my needs for a car. She knows her cars. 5 stars! Mike made sure I understood the terms. All paperwork clear and concise. understood my needs for a car. She knows her cars. 5 stars! Mike made sure I understood the terms. All paperwork clear and concise. More

Helpful 0

Report | Print

Super easy buying experience. I am recommending this dealership to all my friends and family. We were impressed with how helpful Josie Middendorf was in helping me find a car and a I am recommending this dealership to all my friends and family. We were impressed with how helpful Josie Middendorf was in helping me find a car and arrange for me to drive it home the same day. Rich Broderick and Joe Glomski were so professional. Roush Honda is great to work with. Thank you! More

Helpful 0

Report | Print

Josie! I have to say, Josie Middendorf, gave us the best car-buying experience we've ever had! From the moment we met her, she was friendly, professional a I have to say, Josie Middendorf, gave us the best car-buying experience we've ever had! From the moment we met her, she was friendly, professional and went out of her way to find exactly what we were looking for! All without any high pressure sales tactics! We left the dealership feeling as though we made a new friend! More

Helpful 0

Report | Print

Fantastic Experience for First Time Customer This was my first time trying out Roush Honda in Westerville, where I live, and it was a TOP NOTCH experience. From the salesperson, Josie, to the Sa This was my first time trying out Roush Honda in Westerville, where I live, and it was a TOP NOTCH experience. From the salesperson, Josie, to the Sales Manager Casey, to the Finance rep Mike..everyone was polite, enthusiastic, knowledgeable, and sold me on a new Lease for my Honda Civic dream car, the 2016 Touring! Kept me appraised of all the details, made sure everything about the Lease deal was understood, went some extra steps to make my first time experience truly awesome! THANK YOU, Roush Honda! You won a new local customer! More

Helpful 0

Report | Print

Leased a vehicle 1st class customer service and value. Josie was professional and easy to deal with. We worked the terms and she followed through with every aspects of 1st class customer service and value. Josie was professional and easy to deal with. We worked the terms and she followed through with every aspects of use. More

Helpful 0

Report | Print

superb sales & GM personnels but weak trade-in evaluators Everything from Sales dept and higher leadership personnel is outstanding. In Sales there is Ms. Jossie Middendorf whose knowledge and patience is rem Everything from Sales dept and higher leadership personnel is outstanding. In Sales there is Ms. Jossie Middendorf whose knowledge and patience is remarkable; she is diligent, efficient and polite to her clients. It was a pleasure to work with her. In higher leadership, the General Manager, Mr. Jim Erwin is courteous, greets the clients, also communicates well and facilitates sales & transactions by his sales staff. So, why do I give a 4-star rating? It's the adjuster who evaluates cars in potential trade-ins. The pronouncements that individual makes is too harsh, not well justified. It nearly insults the owners of their cars by absurd quotes which are easily negated by quotes from other outside entities. This is one area Roush can improve; it is possible to make a profit and still behave reasonably. More

Helpful 0

Report | Print