Ken Ganley went the extra mile to make sure we were
educated on the features of the outback. This was important because of all the new technology in the car today.
educated on the features of the outback. This was important because of all the new technology in the car today.
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by BDHORVATH
Verified Customer
Verified Customer
Jan 24, 2024 -
Ken Ganley Subaru Wickliffe responded
We're glad to know that our team at Ken Ganley Subaru Wickliffe was able to help you understand all the features of your new Outback. We believe it's important for every driver to feel confident and informed about their vehicle. Thanks for sharing!
Jan 25, 2024 -
Ken Ganley Subaru Wickliffe responded
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They were very friendly and efficient.
Easy to contact and excellent response time with answers.
Easy to contact and excellent response time with answers.
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by kathysmithremle
Verified Customer
Verified Customer
Jan 18, 2024 -
Ken Ganley Subaru Wickliffe responded
We really appreciate you taking the time to leave Ken Ganley Subaru Wickliffe this awesome review, thank you!
I felt like mgt team like real friends at first.
I was at Willouby location for only for 40 min and made a deal. I felt like family Darion, Joe , James Gentile ,michael(manager) Bob, Chad, and
I was at Willouby location for only for 40 min and made a deal. I felt like family Darion, Joe , James Gentile ,michael(manager) Bob, Chad, and service dept guy. All of sales person were very kind. I really satisfied with all of them. I am a sales representative for 41 years and I know who is good.
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by Yunparkforen
Verified Customer
Verified Customer
Other Employees Tagged:
Dario Miocic
, Jim Gentile, Jo,michael,Bob,Chad(exterior ceramic treatment),
Jan 19, 2024 -
Ken Ganley Subaru Wickliffe responded
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Staff is always helpful and informative.
All departments work together to meet their customers needs.
All departments work together to meet their customers needs.
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by KFRIDAY0614
Verified Customer
Verified Customer
Other Employees Tagged:
Jim Gentile
Dec 18, 2023 -
Ken Ganley Subaru Wickliffe responded
We appreciate your positive feedback! It's great to know that our team at Ken Ganley Subaru Wickliffe was able to assist you effectively. We strive for seamless service across all departments, and we're glad it shows.
Awesome service!
Loved working with Joy and everyone made it easy to buy a car with a toddler in tow.
Loved working with Joy and everyone made it easy to buy a car with a toddler in tow.
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by Lharrwaldt
Verified Customer
Verified Customer
Other Employees Tagged:
Mike Swansinger
Dec 04, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ken Ganley had a sea of Subarus to choose from and Joy
made my buying experience enjoyable, easy and fun!
made my buying experience enjoyable, easy and fun!
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by patriciagksmith
Dec 01, 2023 -
Ken Ganley Subaru Wickliffe responded
Hey Patricia, we're delighted to know Joy and our team at Ken Ganley Subaru Wickliffe made your car-buying experience enjoyable! Thank you for trusting us with your business! Enjoy your new ride!
Both Joy and James were really helpful, attentive,
knowledgeable. I was kept up to date on the progress of the car I ordered. James transferred my CD’s to USB for the new car and was really patient in
knowledgeable. I was kept up to date on the progress of the car I ordered. James transferred my CD’s to USB for the new car and was really patient in explaining all the numerous features of the new car. Both these sales folks were very good. Have no complaints at all. Positive experience! And Robert also did a good job explaining some warranty things and options I could add in to help in coverage if something were to go wrong with any of the electronic, chips, sensors, etc. It felt like all 3 were honest folks. I truly appreciated that part.
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by SHELLYLUBUCKY
Verified Customer
Verified Customer
Nov 14, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Nov 14, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi Shelly! We're delighted to know that Joy, James, and Robert were able to provide you with a positive experience at Ken Ganley Subaru Wickliffe. It's great they could assist in transferring your CDs and explaining the features of your new car! We appreciate the kind words about our team - we strive for honesty and transparency in all interactions.
Fantastic experience.
I test drove the car ar 10am & drove home in my new care at 1pm.
Joy was very helpful.
I test drove the car ar 10am & drove home in my new care at 1pm.
Joy was very helpful.
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by AT
Verified Customer
Verified Customer
Nov 08, 2023 -
Ken Ganley Subaru Wickliffe responded
Thank you for the 5-star rating! We're glad to know you had a fantastic experience With Joy at Ken Ganley Subaru Wickliffe. We'll see you next time! Enjoy your new ride!
Great customer service and goes over the car thotoughly
so you understand all the technoliogy.
so you understand all the technoliogy.
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by BARBIE
Verified Customer
Verified Customer
Other Employees Tagged:
Robert Swyt Jr.
, Only been there once but the guy who took care of me. Very friendly
Nov 06, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi Barbie! Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with our customer service team and that they took the time to thoroughly explain all the technology in your car at Ken Ganley Subaru Wickliffe!
Great, fast, workable, patient, polite, great vibes, Joy
Taylor and team were awesome couldn’t complain
Taylor and team were awesome couldn’t complain
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by SELENOV
Verified Customer
Verified Customer
Nov 03, 2023 -
Ken Ganley Subaru Wickliffe responded
We're delighted to know that Joy and our team at Ken Ganley Subaru Wickliffe provided you with a great experience. Thanks for the positive feedback!