The people were very friendly but they didn't let me know
about two problems the car had.
about two problems the car had.
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by JRHORNING5
Verified Customer
Verified Customer
Other Employees Tagged:
Mike Swansinger
Apr 26, 2023 -
Ken Ganley Subaru Wickliffe responded
Thank you for taking the time to leave us a review. We value your feedback and will make sure it gets discussed with our team. Take care and please don't hesitate to reach out if we can be of service in the future.
Out of state inquiries tor the purchase of a Transit
connect cargo van, She was very helpful in getting me the info I needed and what she needed to have a hassel free purchase. I had a 3 hr drive and e
connect cargo van, She was very helpful in getting me the info I needed and what she needed to have a hassel free purchase. I had a 3 hr drive and everything was in place. Joy and Lou were ready and waiting when I arrived and got me out of there quickly. Thanks again
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by Pooreboy66
Apr 04, 2023 -
Ken Ganley Subaru Wickliffe responded
Thank you for taking the time to share this kind review! We appreciate you trusting Ken Ganley Subaru Wickliffe with your purchase and are thrilled to hear that Lou, Joy & Rich could make the experience a smooth one for you. Enjoy your van and please don't hesitate to reach out if we can be of assistance again in the future!
Joy did an excellent job of finding a solution for my car
buying needs and her wealth of experience/ recommendations were invaluable... She introduced me to the dealership staff ... Great team effort! Can't
buying needs and her wealth of experience/ recommendations were invaluable... She introduced me to the dealership staff ... Great team effort! Can't say enough about Joy & Ganley Subaru!!
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by Ernie
Mar 09, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi Ernie, thank you for your kind review; we are happy to pass along your comments to Joy here at Ken Ganley Subaru Wickliffe! We hope to be of service to you again in the future.
Best wishes,
Ken Ganley Subaru Wickliffe
Mar 09, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi Ernie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
A friend recommended Joy when he found out I was looking
for a new vehicle, he has purchased two care from her at Ganley Subaru. She did some pre-work based on our conversation and when I came in to look an
for a new vehicle, he has purchased two care from her at Ganley Subaru. She did some pre-work based on our conversation and when I came in to look and test drive vehicles she gave me 100% of her time, effort and experience. There was no rush or pressure, she advised me, answered all questions and true to her name was a joy to work with. Exceptional customer service, friendly and thorough. Am recommending her to others!
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by TomI
Other Employees Tagged:
Rich Llyod
Feb 27, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi Tomi, thank you so much for your positive comments about Ken Ganley Subaru Wickliffe! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Feb 27, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi Tomi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Excellent experience with the car buying process.
Joy, the salesperson, was wonderful, patient, helpful, and courteous. Everyone I dealt with was very helpful. Thanks for making the car purchase expe
Joy, the salesperson, was wonderful, patient, helpful, and courteous. Everyone I dealt with was very helpful. Thanks for making the car purchase experience so good! Special thanks to Jason Caja and Jim Gentile for their assistance as well.
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by tazbird3
Feb 27, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Feb 27, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you have any further questions, please give us a call. We're always happy to help!
Everyone was very nice, I just think I got low balled on
my trade in.
my trade in.
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by kimbukvic
Other Employees Tagged:
Michael Pruce, Mike Swansinger
Jan 19, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Jan 19, 2023 -
Ken Ganley Subaru Wickliffe responded
Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Joy is fantastic.
She’s always there to help answer questions and act as a liaison for whatever you need. The buying experience was simple and straightforward.
She’s always there to help answer questions and act as a liaison for whatever you need. The buying experience was simple and straightforward.
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by SteveM
Other Employees Tagged:
Jim Gentile
Jan 05, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We hope you have a great day!
They took such good care of me and offered a deal I
couldn't refuse
couldn't refuse
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by aaronzaynab
Other Employees Tagged:
James Callender, Rich
Nov 22, 2022 -
Ken Ganley Subaru Wickliffe responded
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Joy was attentive and hardworking, taking time to search
her dealer network for the right vehicle for me even after my first visit. We looked at a few cars that I passed on, and when we find the one I wasn'
her dealer network for the right vehicle for me even after my first visit. We looked at a few cars that I passed on, and when we find the one I wasn't pressured or rushed. She is calm, and clear, and earnest.
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by DavidKarl
Nov 17, 2022 -
Ken Ganley Subaru Wickliffe responded
Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Nov 17, 2022 -
Ken Ganley Subaru Wickliffe responded
Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Miss Joy and Mr Russo were fantastic to work with I
recommend them to anybody
recommend them to anybody
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by davidleighty
Nov 16, 2022 -
Ken Ganley Subaru Wickliffe responded
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!
Nov 16, 2022 -
Ken Ganley Subaru Wickliffe responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! Thanks again for the recommendation, and have an amazing day!