Joy Taylor
Joy Taylor at Ken Ganley Subaru Wickliffe

Joy Taylor | Page 15

Subaru & Used Car Specialist - Sales & Leasing

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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5.0
172 Reviews
5.0

172 Reviews

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172 Reviews of Joy Taylor

April 24, 2023

Dealership Rating
Employee Rating

The people were very friendly but they didn't let me know about two problems the car had. More

by JRHORNING5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Swansinger

Apr 26, 2023

Ken Ganley Subaru Wickliffe responded

Thank you for taking the time to leave us a review. We value your feedback and will make sure it gets discussed with our team. Take care and please don't hesitate to reach out if we can be of service in the future.

April 03, 2023

Dealership Rating
Employee Rating

Out of state inquiries tor the purchase of a Transit connect cargo van, She was very helpful in getting me the info I needed and what she needed to have a hassel free purchase. I had a 3 hr drive and e More

by Pooreboy66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Kosmerl , Rich Llyod

Apr 04, 2023

Ken Ganley Subaru Wickliffe responded

Thank you for taking the time to share this kind review! We appreciate you trusting Ken Ganley Subaru Wickliffe with your purchase and are thrilled to hear that Lou, Joy & Rich could make the experience a smooth one for you. Enjoy your van and please don't hesitate to reach out if we can be of assistance again in the future!

March 07, 2023

Dealership Rating
Employee Rating

Joy did an excellent job of finding a solution for my car buying needs and her wealth of experience/ recommendations were invaluable... She introduced me to the dealership staff ... Great team effort! Can't More

by Ernie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Swyt Jr., Jason Caja , Rich Barron, Jim Gentile

Mar 09, 2023

Ken Ganley Subaru Wickliffe responded

Hi Ernie, thank you for your kind review; we are happy to pass along your comments to Joy here at Ken Ganley Subaru Wickliffe! We hope to be of service to you again in the future. Best wishes, Ken Ganley Subaru Wickliffe

Mar 09, 2023

Ken Ganley Subaru Wickliffe responded

Hi Ernie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 25, 2023

Dealership Rating
Employee Rating

A friend recommended Joy when he found out I was looking for a new vehicle, he has purchased two care from her at Ganley Subaru. She did some pre-work based on our conversation and when I came in to look an More

by TomI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Llyod

Feb 27, 2023

Ken Ganley Subaru Wickliffe responded

Hi Tomi, thank you so much for your positive comments about Ken Ganley Subaru Wickliffe! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 27, 2023

Ken Ganley Subaru Wickliffe responded

Hi Tomi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 24, 2023

Dealership Rating
Employee Rating

Excellent experience with the car buying process. Joy, the salesperson, was wonderful, patient, helpful, and courteous. Everyone I dealt with was very helpful. Thanks for making the car purchase expe More

by tazbird3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Caja , Jim Gentile

Feb 27, 2023

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Feb 27, 2023

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you have any further questions, please give us a call. We're always happy to help!

January 15, 2023

Dealership Rating
Employee Rating

Everyone was very nice, I just think I got low balled on my trade in. More

by kimbukvic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Michael Pruce, Mike Swansinger

Jan 19, 2023

Ken Ganley Subaru Wickliffe responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jan 19, 2023

Ken Ganley Subaru Wickliffe responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 03, 2023

Dealership Rating
Employee Rating

Joy is fantastic. She’s always there to help answer questions and act as a liaison for whatever you need. The buying experience was simple and straightforward. More

by SteveM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Gentile

Jan 05, 2023

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We hope you have a great day!

November 19, 2022

Dealership Rating
Employee Rating

They took such good care of me and offered a deal I couldn't refuse More

by aaronzaynab
Recommend Dealer
Yes

Other Employees Tagged: James Callender, Rich

Nov 22, 2022

Ken Ganley Subaru Wickliffe responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

November 11, 2022

Dealership Rating
Employee Rating

Joy was attentive and hardworking, taking time to search her dealer network for the right vehicle for me even after my first visit. We looked at a few cars that I passed on, and when we find the one I wasn' More

by DavidKarl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 17, 2022

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Nov 17, 2022

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2022

Dealership Rating
Employee Rating

Miss Joy and Mr Russo were fantastic to work with I recommend them to anybody More

by davidleighty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 16, 2022

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

Nov 16, 2022

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! Thanks again for the recommendation, and have an amazing day!

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