Joy Taylor | Page 4

They were honest, helpful, and really worked with me on an out of state used car sales with a 30 year old, unique classic car that. I wasn't sure about buying sight unseen from a Subaru dealer. I also read an out of state used car sales with a 30 year old, unique classic car that. I wasn't sure about buying sight unseen from a Subaru dealer. I also read the reviews about this dealership selling cars to another buyer before buyers could arrive for their out of state appointment. I decided well, the already things that can happen is "I don't get my car," but I did have a little stress about the possibility of going through all this for nothing or getting my hopes up to be disappointed. These concerns turned out to be completely unfounded. My sales agent, Joy Taylor, kept in touch with me and with the Used Sales Manager though the whole process. I asked her for pictures of the tires since I had a 4 hour drive home. When I had concerns that would be normal for tires on a car that age, and asked her to show than to the Service Manager, she did. When I decided to change the tires before coming down, she recommended two local places to have tires replaced. I close once and had an excellent experience with their manager to choose the right tires for the car. Joy mage show the car got to the tires shop and back safely. The car received am add on at my request. It turned out that the warrantee for the add on wasn't good for acar that age, so they gave me the add on for free and removed the charge from the price of the car even though I actually did get the product added on. I didn't ask for the price to be removed, it was simply given to me. When I met Joy at my pick up, she made sure I had everything I needed, including a bag full of snacks for the ride home! She also introduced me to the Sales Manager I was working with, and other staff we happened to walk past. Finance went smoothly as did paperwork. There was also signed paperwork stating the dealership had everything the needed and the car was legally mine. So I didn't have to worry about things that have been going on on the news lately, where a repo guy showed up to take your car in the middle of the night because the dealership claims you didn't pay all the money owed, and the car belongs to the dealership and no matter what you do, you can't get it back again and all of the money you had for a car is now tied up in the car that was repossessed. All in all, I couldn't have asked for, nor gotten any better experience that what I did. The car was daily priced and now it's sitting in my driveway, pretty as can be, after a completely safe and smoothe ride home. More

by SHERRY_MULLINS Verified Customer Verified Customer

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Paperwork took too long, especially when paying with cash, but overall experience was good. Joy was great to work with, she was excellent! cash, but overall experience was good. Joy was great to work with, she was excellent! More

by koss06 Verified Customer Verified Customer

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Joy Taylor! Enough said! Outstanding! Hang onto her…very knowledgeable. Gave me a tour of the dealership and service area for future annual maintenance. Great te Enough said! Outstanding! Hang onto her…very knowledgeable. Gave me a tour of the dealership and service area for future annual maintenance. Great team! More

by KPOPE7417 Verified Customer Verified Customer

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I love the staff here. I live over 45 minutes away but drive to this location because they’re always kind and attentive. I live over 45 minutes away but drive to this location because they’re always kind and attentive. More

by CMBERRY16 Verified Customer Verified Customer

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Everyone was kind, patient, and knowledgable! Joy was the representative who helped me the most, and she was awesome! This is my sixth time leading a Subaru!! Joy was the representative who helped me the most, and she was awesome! This is my sixth time leading a Subaru!! More

by BSVAJGER Verified Customer Verified Customer

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I was profesionally treated. The rep was helpful and knowledgable and the entire experience was agreeable. The rep was helpful and knowledgable and the entire experience was agreeable. More

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Sales person Joy and Finance Manager Brandon were very courteous and knowledgeable about products. Good customer Service! . courteous and knowledgeable about products. Good customer Service! . More

by GRAMMYPIIP Verified Customer Verified Customer

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Joy was a joy to deal with. An excellent salesperson. She made the buying process so easy, understandable and honest. Thank you. An excellent salesperson. She made the buying process so easy, understandable and honest. Thank you. More

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Great buying experience! They answered all of my questions and gave me alot of useful information. I would definitely buy here again. They answered all of my questions and gave me alot of useful information. I would definitely buy here again. More

by CHRISHAYES00 Verified Customer Verified Customer

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Wonderful overall experience. Joy was a blast to work with. Her superior knowledge on our 2025 Crosstrek was truly outstanding. Joy spent a great deal of time assisting us and Joy was a blast to work with. Her superior knowledge on our 2025 Crosstrek was truly outstanding. Joy spent a great deal of time assisting us and bonding us with our new vehicle. Joy helped us change some important settings and showed us all the features of our new vehicle. Mike contacted me on the phone, and he was a pleasure to do business with. Brandon made the paperwork signing process simple and relaxing. We really enjoyed the laid-back but technically savvy ambiance of this wonderful dealership! More

by brenda737 Verified Customer Verified Customer

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