Juan Buentello
Juan Buentello at Access Ford of Corpus Christi

Juan Buentello

Service Advisor

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

Contact Me
4.6
804 Reviews

Dealership Experience

26 yrs, 5 mos

Industry Experience

26 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.6

804 Reviews

Write a Review

804 Reviews of Juan Buentello

May 15, 2025

Dealership Rating
Employee Rating

Service dept is top notch! Great service snd courtesy especially from Marisabel! She’s always a pleasure! More

by o.lopezjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marisabel

May 16, 2025

Access Ford of Corpus Christi responded

We're delighted to hear that Marisabel and our service department at Access Ford of Corpus Christi provided you with top-notch service! Thanks for the kind words.

May 11, 2025

Dealership Rating
Employee Rating

Service was great, done in a timely manner and professionally delivered. I will gladly be returning More

by TMCOWBOYUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

May 12, 2025

Access Ford of Corpus Christi responded

Thank you for the 5-star review! We're thrilled to hear that your service was timely, professional, and delivered as expected. We appreciate your trust in Access Ford of Corpus Christi and look forward to welcoming you back soon!

May 09, 2025

Dealership Rating
Employee Rating

Everything was very thorough and clear to understand. Good job by all parties involved with my maintenance. More

by JCUSTER86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

May 09, 2025

Access Ford of Corpus Christi responded

We're delighted to hear that your maintenance experience was thorough and clear at Access Ford of Corpus Christi. Thanks for the positive feedback!

May 02, 2025

Dealership Rating
Employee Rating

Zero follow up and zero progress. I took it to San Antonio after having it at Access for over 4 weeks. North Park in San Antonio text me twice a day to let me know the progress. More

by rickfrogers
Recommend Dealer
No

Other Employees Tagged: Juan Buentello

May 05, 2025

Access Ford of Corpus Christi responded

Rick, thank you for taking the time to share your experience. I understand how important clear and consistent communication is during the service process, and I regret that your visit didn’t meet that standard. We always aim to provide timely updates, and I’d like to look into what happened in your case to ensure better communication moving forward. If you’re open to it, please reach out to me directly at adamrodriguez@lithia.com—I’d appreciate the opportunity to connect with you personally. Sincerely, Adam Rodriguez Service Manager adamrodriguez@lithia.com

April 26, 2025

Dealership Rating
Employee Rating

Service provider didn't care one bit about my problems with a NEW truck with 5k miles. Blown engine at 5k miles. No remorse or empathy. No metal or support in anyway. I was just another number at this dea More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Trent Marks

Apr 29, 2025

Access Ford of Corpus Christi responded

Thank you for taking the time to share your experience. I'm very sorry to hear about the challenges you’ve faced and the frustration it has caused. This is certainly not the level of service we aim to provide. I would appreciate the opportunity to speak with you directly and see if there’s anything we can do to address your concerns. Please feel free to reach out to me at adamrodriguez@lithia.com. Sincerely, Adam Rodriguez Service Manager adamrodriguez@lithia.com

April 23, 2025

Dealership Rating
Employee Rating

I like to go to access ford in callallen they always give good customer service. More

by CINDYLOU3529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Access Ford of Corpus Christi responded

Thank you for the kind words! We're so glad to hear that you consistently receive great customer service at Access Ford of Corpus Christi. We appreciate your loyalty and look forward to seeing you again soon!

April 10, 2025

Dealership Rating
Employee Rating

It took a long time but that's because it was an electrical pblm. Amanda was great. More

by valid_email_address_needed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

Apr 10, 2025

Access Ford of Corpus Christi responded

Here at Access Ford of Corpus Christi, we always value and appreciate our customers' feedback. Thank you, Valid_email_address_needed!

April 10, 2025

Dealership Rating
Employee Rating

Very courteous service Dept. It was very easy settling up an appointment. When I arrived they promptly filled out the necessary forms and preceded to work on my truck. On a scale More

by WAYNE.WESTBROOK1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2025

Access Ford of Corpus Christi responded

Wayne, we're delighted to hear that our service department at Access Ford of Corpus Christi exceeded your expectations! Thank you for the fantastic feedback and high praise. We look forward to serving you again in the future!

April 10, 2025

Dealership Rating
Employee Rating

Staff was courteous and took care of my needs. Thank you to the associate who helped me set up my appt. I waited for a good while for this. I appreciate you all. God Bless you all. I know if I nee More

by Florinda Zamora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Access Ford of Corpus Christi responded

Florinda, we're delighted to hear that our team at Access Ford of Corpus Christi took great care of you! We appreciate your patience and look forward to assisting with your truck needs in the future. Safe travels until we see you again!

March 31, 2025

Dealership Rating
Employee Rating

Always helpful. Communications are ok. Good coffee. I think this survey is actually ridiculous. Adrian always does a good job. More

by KBEATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian 5 Stars

Mar 31, 2025

Access Ford of Corpus Christi responded

We're glad to hear that Adrian and the team at Access Ford of Corpus Christi are consistently helpful! It's great to know you enjoy our coffee too. Thanks for sharing your feedback with us!

1
...

Dealership Inventory (280 Vehicles)

new 2025 Ford F-150 car, priced at $43,046
2025 Ford F-150
new
White exterior
Automatic
Rear-wheel Drive
used 2022 Ford Bronco car, priced at $36,196
2022 Ford Bronco
used
OXFORD WHITE exterior
Automatic
Four-wheel Drive
new 2024 Ford F-150 car, priced at $56,459
2024 Ford F-150
new
RAPID RED MET TINTED CC exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $36,356
2025 Ford Bronco Sport
new
Ruby Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Ford F-250 car, priced at $77,995
2025 Ford F-250
new
Gray exterior
Automatic
Four-wheel Drive
new 2025 Ford F-150 car, priced at $58,636
2025 Ford F-150
new
CARBONIZED GRAY METALLIC exterior
Automatic
Four-wheel Drive