Juan Buentello
Juan Buentello at Access Ford of Corpus Christi
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Juan Buentello | Page 7

Service Advisor

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

Contact Me
4.3
666 Reviews

Dealership Experience

25 yrs, 5 mos

Industry Experience

25 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.3

666 Reviews

Write a Review

666 Reviews of Juan Buentello

September 08, 2023

Dealership Rating
Employee Rating

The service depth. Is very helpful and always take great care of you and your vehicles. I wouldn't go anywhere else More

by Rosendo Castilla
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Noe

Sep 08, 2023

Access Ford of Corpus Christi responded

Rosendo, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

September 08, 2023

Dealership Rating
Employee Rating

The employees are very helpful at this dealership. They are very accommodating and easy to talk to. More

by CKOPCAK11
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 11, 2023

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

September 03, 2023

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Love Access Ford! Bought my last 3 vehicles here. It was quick and easy. Great Customer Service. ❤️ More

by DMARTINEZ25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elijah

Sep 05, 2023

Access Ford of Corpus Christi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com

September 02, 2023

Dealership Rating
Employee Rating

The service was was slow and I to conek some parts that were not complete More

by decline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Access Ford of Corpus Christi responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

September 02, 2023

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Employee Rating

Could not tell me why neither of my front doors would not open. High charges for what should have been covered as a manufacturing defect. Took too long to do minor repairs. I would not use this facility unle More

by GMCCLENDON
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Golden Gonzales, JR Velasco

Sep 07, 2023

Access Ford of Corpus Christi responded

Hello, Thank you for bringing this to my attention. Our goal is to provide our customers with a quick and efficient experience. I apologize for not meeting this standard. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Ruben Velasco (JR.) Rvelasco@lithia.com 325-793-3028 General ManagerWe're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. JR Velasco General Manager rvelasco@lithia.com

August 31, 2023

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Great place to buy a vehicle our family has bought a couple of vehicles here and we are very satisfied customers. Plus the people are extremely friendly. Over all a great place to buy a vehicle. This is More

by OCHOAALMA890400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

Sep 01, 2023

Access Ford of Corpus Christi responded

HI, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Access Ford of Corpus Christi.

Sep 01, 2023

OCHOAALMA890400 responded

Thank you 😊

August 31, 2023

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Employee Rating

I thought my turbocharger had blown up. Juan advised me that it was more likely a high pressure discharge from a blockage. He was exactly correct. My diesel particulate filter had bec More

by Mike Oberski
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 31, 2023

Access Ford of Corpus Christi responded

Hi Mike, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Access Ford of Corpus Christi.

August 30, 2023

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Employee Rating

Terrible customer service my car wasn't ready when they said it would be. And wouldn't call me back when I called to check on it More

by ANNASDENNIS
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: I tried to talk to the manager and he did not call me back either. I don't know what his name was. I had to go to yaw because it was a recall.

Sep 03, 2023

Access Ford of Corpus Christi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. JR Velasco General Manager rvelasco@lithia.com

August 15, 2023

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Fast service, took me in the last minute. (Had a little bit of free time). A++ ps. Only gripe. There was smudges on my drivers side fender either from the fender covers or the mechanic lea More

by Israel P
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Trent Marks , Bel. Awesome !!!

Aug 16, 2023

Access Ford of Corpus Christi responded

Thank you for sharing your feedback. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

August 10, 2023

Dealership Rating
Employee Rating

Best service department in town. Will not use any other Ford dealership. Access Ford treats their customers right. More

by Garza2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

Aug 11, 2023

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and look forward to serving you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

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