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Juan Buentello
Juan Buentello at Access Ford of Corpus Christi
Refer Me

Juan Buentello | Page 8

Service Advisor

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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4.3
665 Reviews

Dealership Experience

25 yrs, 5 mos

Industry Experience

25 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.3

665 Reviews

Write a Review

665 Reviews of Juan Buentello

August 05, 2023

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Employee Rating

I was very happy with service I received from Bel Gonzales. She kept me informed how on the wait. I will go back with that kind of service. Thank you Bel she is a big asset to Access Ford. More

by Esmer
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Aug 07, 2023

Access Ford of Corpus Christi responded

Hi, We appreciate the review. We are happy to hear your time with our team was a professional experience. We hope to see you again here at Access Ford of Corpus Christi.

August 03, 2023

Dealership Rating
Employee Rating

I've been having my service done at access Ford for the last 15 or 16 years work is always done properly and in a timely manner. More

by saxet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 03, 2023

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Access Ford of Corpus Christi.

August 03, 2023

Dealership Rating
Employee Rating

I've been having my service done at access Ford for the last 15 or 16 years work is always done properly and in a timely manner. More

by saxet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 03, 2023

Access Ford of Corpus Christi responded

Hi, We appreciate the review. We are glad your time with us has been a wonderful experience. We hope to see you again soon.

August 01, 2023

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Employee Rating

We have taken our car in twice in a month and the mechanic can’t figure what is wrong with it. Our service advisor was truly amazing and kept us updated as requested. Our check engine light h More

by TJLCHANDLER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Golden Gonzales, JR Velasco, Trent Marks , Lacy was a 10 out of 10

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Aug 03, 2023

Access Ford of Corpus Christi responded

Hello, Thank you for sharing your experience. I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Ruben Velasco Rvelasco@lithia.com 325-793-3028 General ManagerThank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. JR Velasco General Manager rvelasco@lithia.com

July 29, 2023

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Employee Rating

They don’t honor scheduled appointments. A scheduled oil change took over two and a half hours. More

by LORRI
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Trent Marks

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Aug 02, 2023

Access Ford of Corpus Christi responded

Hello Lorri, Thank you for sharing your experience. I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Ruben Velasco Rvelasco@lithia.com 325-793-3028 General ManagerWe're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. JR Velasco General Manager rvelasco@lithia.com

July 29, 2023

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Employee Rating

Juan and Roland are great. They took care of my issues. It was the best experience I have had so far at this dealership. Thanks More

by VHAAS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roland

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Jul 31, 2023

Access Ford of Corpus Christi responded

Thank you so much for your kind words for Juan and Roland, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

July 27, 2023

Dealership Rating
Employee Rating

Great experience I will always buy vehicle's from Access Ford. I will tell all my friends. More

by Vrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

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Jul 28, 2023

Access Ford of Corpus Christi responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Access Ford of Corpus Christi.

July 25, 2023

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Employee Rating

They gave five star service from speaking with the person who set up the service call to the technician who came to our home and serviced both our vehicles. More

by VNERIOS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2023

Access Ford of Corpus Christi responded

Hi, We appreciate the review. We are glad your time with us was a 5-star experience. We hope to see you again here at Access Ford of Corpus Christi.

July 25, 2023

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Employee Rating

Quick & easy no hassle visit to my local Ford Dealership was great, Thank You & we will be back! More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

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Jul 25, 2023

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was a quick and easy experience. We hope to see you again here at Access Ford of Corpus Christi.

July 25, 2023

Dealership Rating
Employee Rating

Access ford is the best dealership around. My car was in and out and it was quality work More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Ayala, JR Velasco , Marisabel and Adam

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Jul 26, 2023

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Access Ford of Corpus Christi.

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