Juan Buentello
Juan Buentello at Access Ford of Corpus Christi
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Juan Buentello

Service Advisor

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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4.6
802 Reviews

Dealership Experience

26 yrs, 5 mos

Industry Experience

26 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.6

802 Reviews

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802 Reviews of Juan Buentello

April 26, 2025

Dealership Rating
Employee Rating

Service provider didn't care one bit about my problems with a NEW truck with 5k miles. Blown engine at 5k miles. No remorse or empathy. No metal or support in anyway. I was just another number at this dea More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Trent Marks

Apr 29, 2025

Access Ford of Corpus Christi responded

Thank you for taking the time to share your experience. I'm very sorry to hear about the challenges you’ve faced and the frustration it has caused. This is certainly not the level of service we aim to provide. I would appreciate the opportunity to speak with you directly and see if there’s anything we can do to address your concerns. Please feel free to reach out to me at adamrodriguez@lithia.com. Sincerely, Adam Rodriguez Service Manager adamrodriguez@lithia.com

April 23, 2025

Dealership Rating
Employee Rating

I like to go to access ford in callallen they always give good customer service. More

by CINDYLOU3529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Access Ford of Corpus Christi responded

Thank you for the kind words! We're so glad to hear that you consistently receive great customer service at Access Ford of Corpus Christi. We appreciate your loyalty and look forward to seeing you again soon!

April 10, 2025

Dealership Rating
Employee Rating

It took a long time but that's because it was an electrical pblm. Amanda was great. More

by valid_email_address_needed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

Apr 10, 2025

Access Ford of Corpus Christi responded

Here at Access Ford of Corpus Christi, we always value and appreciate our customers' feedback. Thank you, Valid_email_address_needed!

April 10, 2025

Dealership Rating
Employee Rating

Very courteous service Dept. It was very easy settling up an appointment. When I arrived they promptly filled out the necessary forms and preceded to work on my truck. On a scale More

by WAYNE.WESTBROOK1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2025

Access Ford of Corpus Christi responded

Wayne, we're delighted to hear that our service department at Access Ford of Corpus Christi exceeded your expectations! Thank you for the fantastic feedback and high praise. We look forward to serving you again in the future!

April 10, 2025

Dealership Rating
Employee Rating

Staff was courteous and took care of my needs. Thank you to the associate who helped me set up my appt. I waited for a good while for this. I appreciate you all. God Bless you all. I know if I nee More

by Florinda Zamora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Access Ford of Corpus Christi responded

Florinda, we're delighted to hear that our team at Access Ford of Corpus Christi took great care of you! We appreciate your patience and look forward to assisting with your truck needs in the future. Safe travels until we see you again!

March 31, 2025

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Employee Rating

Always helpful. Communications are ok. Good coffee. I think this survey is actually ridiculous. Adrian always does a good job. More

by KBEATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian 5 Stars

Mar 31, 2025

Access Ford of Corpus Christi responded

We're glad to hear that Adrian and the team at Access Ford of Corpus Christi are consistently helpful! It's great to know you enjoy our coffee too. Thanks for sharing your feedback with us!

March 27, 2025

Dealership Rating
Employee Rating

Friendly staff did not have to wait long came out and let us know a couple times that wouldn't be much longer More

by Rkerr82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

Mar 28, 2025

Access Ford of Corpus Christi responded

Thank you for sharing your experience with Access Ford of Corpus Christi! We're glad to hear our friendly staff kept you informed and minimized your wait time. We appreciate the feedback and look forward to serving you again!

March 11, 2025

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Employee Rating

Very professional and quick service. The service performed on my vehicle was explained in great detail. Thank you! More

by Briseno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

Mar 12, 2025

Access Ford of Corpus Christi responded

We're delighted to hear that you received professional and efficient service at Access Ford of Corpus Christi. Our team always aims to provide clear communication about vehicle services. Thank you for your feedback!

March 07, 2025

Dealership Rating
Employee Rating

Outstanding service. I came in with no appointment and urgent and was taken care of immediately. Thorough and helpful. Five stars. More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

Mar 10, 2025

Access Ford of Corpus Christi responded

We're delighted to hear that our team at Access Ford of Corpus Christi provided you with outstanding service and immediate assistance. Thank you for the five-star review!

March 06, 2025

Dealership Rating
Employee Rating

Very efficient service was provided to me in a extremely good time frame. The service advisor and the mechanic working on my vehicle personally talk to me to let me know what my options were. I never felt t More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2025

Access Ford of Corpus Christi responded

Marcus, we're delighted to hear that our team at Access Ford of Corpus Christi provided you with efficient and pressure-free service. Thank you for sharing your experience!

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