Juan Castaneda | Page 2
Sales Consultant
Rusnak Volvo Cars
2025 East Colorado Blvd
Pasadena, CA 91107
Volvo Brand Sales & Leasing Specialist, 10+ years automotive sales experience, 30+ years retail sales experience.
Read moreDealership Experience
7 yrs, 10 mos
Industry Experience
11 yrs, 10 mos
Languages Spoken
French
Spanish
28 Reviews
Write a Review28 Reviews of Juan Castaneda
August 27, 2020
Added a tow hitch. Professional and friendly service. Thank you! top quality . Added a tow hitch. Professional and friendly service. Thank you! top quality Added a tow hitch. Professional and friendly se Thank you! top quality . Added a tow hitch. Professional and friendly service. Thank you! top quality Added a tow hitch. Professional and friendly service. Thank you! More
Other Employees Tagged: Anthony Marino
May 22, 2020
Easy, fast, helpful I leased a car with Rusnak Volvo a few days ago. GM Sally gets straight to the point and doesn't play the typical car salesman games. Adimika was frie I leased a car with Rusnak Volvo a few days ago. GM Sally gets straight to the point and doesn't play the typical car salesman games. Adimika was friendly, easy to work with, and efficient. Both honest and work with integrity. I would recommend them both, they made the process painless. Juan helped us on the day of pick up, and made it quick and simple. More
Other Employees Tagged: Adimika Rachell , Sally
March 24, 2020
fast and easy!! It was Mostly done on line, from application to approval. Staff and sales personnel were all professional and had a great attitude even with the CV -1 It was Mostly done on line, from application to approval. Staff and sales personnel were all professional and had a great attitude even with the CV -19 Situation, they handle me with care Great Job! More
Other Employees Tagged: Christopher Harrison , Mate she was sweet !
October 19, 2019
perfect sales experience we came to the dealership with the mindset to buy a car. We had a price in mind they met that price. We bought the car and drove off. quick, timely an we came to the dealership with the mindset to buy a car. We had a price in mind they met that price. We bought the car and drove off. quick, timely and efficient! More
July 24, 2019
AMAZING EXPERIENCE!! I walked into Rusnak Volvo on a Thursday & wanted to see & test drive the Volvo XC40. I was immediately helped & introduced to Juan Castaneda. He show I walked into Rusnak Volvo on a Thursday & wanted to see & test drive the Volvo XC40. I was immediately helped & introduced to Juan Castaneda. He showed me the car, all its features & then we test drove it. I immediately fell in love. Juan was beyond helpful, & even gave me such a good price on the vehicle that I that I had test driven, which included all the features I wanted on the XC40 T5 AWD. I had been researching this car since January however never got around to seeing it in person. This would be my first ever car purchase so I wanted to be absolutely sure. Juan was so patient, helpful, & accommodating to ALL my needs, I returned two days later on my birthday & purchased my dream car. When I arrived, Juan had a happy birthday ballon on it along with a sold sign. I honestly have to say that if it wasn’t for his amazing customer service I probably wouldn’t have gone through with the purchase but he made me feel so comfortable. This was such a wonderful experience for me & I’m grateful to Rusnak Pasadena for all their help, especially to Juan. More
Other Employees Tagged: Meena Daoud
July 03, 2019
Excellent Dealer Easy purchase from Rusnak. Beat another dealers price and was a pleasure to work with. Made the entire transaction seamless and no surprises when I go Easy purchase from Rusnak. Beat another dealers price and was a pleasure to work with. Made the entire transaction seamless and no surprises when I got to the dealer. More
May 01, 2019
straight forward and good. I had a an enjoyable experience at Rusnak Pasadena. I could tell Juan wanted to make the deal happen, and I am happy it did. Thank you. I had a an enjoyable experience at Rusnak Pasadena. I could tell Juan wanted to make the deal happen, and I am happy it did. Thank you. More
April 02, 2019
Excellence It's not as often as I'd like that one gets to experience exemplary customer service, but Rusnak Volvo has done it again, from Juan to Sally to Brandi It's not as often as I'd like that one gets to experience exemplary customer service, but Rusnak Volvo has done it again, from Juan to Sally to Brandi - kind, thoughtful, patient, wise, and helpful! Thank you, again! More
Other Employees Tagged: Sally Smeed, Brandi Lopez
February 14, 2019
First Timer Mostly Satisfied I purchased my XC60 T8 a month ago from this dealership. A couple of days later the check engine light came on, so I dropped by to have it checked. I I purchased my XC60 T8 a month ago from this dealership. A couple of days later the check engine light came on, so I dropped by to have it checked. I was pointedly asked if I had an appointment, which told me this is a busy service center and appointments are important. But the sales person who sold me the car interceded for me and they cleared the light and I went on my way. So a month later the check engine light came on again, and I called to make my appointment. The reason for the 4 stars instead of 5 stars is that it took a long time getting through to the service department to make the required appointment. When I called the Volvo dealer switchboard operator answered and transferred me to service where it rang until it switched me back to the operator who transferred me back to service where it rang until the main Rusnak switchboard answered and sent me back to the Volvo switchboard and then ran through the whole process again. Finally, the Rusnak switchboard put me on hold while she got someone who would agree to answer the phone in service. After that, the service was great. I showed up at the appointed time, was greeted by Mark who was friendly and efficient. They kept the car for a couple of hours, figured out that there is a glitch that Volvo is working on and what I could do to avoid triggering the check engine light. The car was washed and I picked it up 3 hours after dropping it off. I appreciated the shuttle service. More
Other Employees Tagged: Mark Gilliand, Brandi Lopez