Juan Espinoza | Page 21

Professional Excellence at its Best I have had the opportunity and pleasure of working with Juan, Wayne, and David on my last 5 vehicle purchases in the past 2 years. Each time I've ret I have had the opportunity and pleasure of working with Juan, Wayne, and David on my last 5 vehicle purchases in the past 2 years. Each time I've returned to Moore Buick GMC of Jacksonville, NC, I've done so with full confidence these three men will ensure I receive the best deal for the best product on the market. I know when I make my vehicle purchases they will be there time and time again to assist with any and all of my vehicle needs. 100% satisfaction achieved each and every time I have made a purchase and when I stop by for routine service and maintenance. There is no doubt about it; everyone at Moore Buick GMC of Jacksonville will go above and beyond to take care of their customers as if they are family. This includes being taken care of after the sale by the outstanding service department professionals, like R.J., Kim, and Derrick to name a few. It's is difficult to put into words the peace of mind provided by their professionalism and commitment to customer satisfaction, knowing you are part of a family who will look out for you long after the sale is completed. Thanks Juan, Wayne, David and all that staff that make Moore Buick GMC. Sincerely, Rich More

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Number 6 This is my 6th sierra I've owned all bought from Moore Buick. I will not buy anywhere else .this is my 3rd 2500 hd .very impressed with the quality an This is my 6th sierra I've owned all bought from Moore Buick. I will not buy anywhere else .this is my 3rd 2500 hd .very impressed with the quality and abilities of this vehicle .Juan Espinoza was a great to work with . More

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A well deserved newer vehicle for me! Professional, most helpful and friendly. Juan made sure every step of the way of purchasing my new vehicle ran smoothly. I recommend Moore Buick to a Professional, most helpful and friendly. Juan made sure every step of the way of purchasing my new vehicle ran smoothly. I recommend Moore Buick to anyone wanting to experience a stress free deal. Thanks Juan for the professional and kind person you are, you rock! Shout out to RJ from the shop that recommended you, appreciated. More

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BEST Car Buying Experience EVER! I do not like dealing with typical car salesman that play games or smoke & mirrors with cost shifting. I like to know the bottom line without spending I do not like dealing with typical car salesman that play games or smoke & mirrors with cost shifting. I like to know the bottom line without spending hours getting there too. I could tell within the 1st 5 minutes of speaking with Ryan I was dealing with an experienced salesperson who was going to be honest and upfront. I never left my house to make this purchase! Not only did we handle everything over the phone BUT they brought our new vehicle to our home, that same day, we live in New Bern. Do not waste your time with other dealerships unless you have time to waste! Seriously, the quickest, and best buying experience we have ever had. Great Price, Great Service, Great Experience. A+++ More

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New car experience I have never had this much fun buying a new vehicle. The customer service is way beyond excellent. The no haggle price quote blew me away with what I have never had this much fun buying a new vehicle. The customer service is way beyond excellent. The no haggle price quote blew me away with what I expected to get from my trade in and how they used every incentive on the new vehicle to get it to the bottom line the first time. There were no games, no talking to the manager, no pressure, just good honest people giving their best. More

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Awesome Always a pleasure to work with Juan and everyone else at Moore. Loving my upgraded Yukon. They always make you feel welcomed and will work with you on Always a pleasure to work with Juan and everyone else at Moore. Loving my upgraded Yukon. They always make you feel welcomed and will work with you on any deal to get you into a new vehicle. Parts department is also willing to make whatever is wrong right with your new vehicle. All the great service keeps us coming back for almost 10 years now. Keep up the great work. More

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Moore Buick GMC is more than the commercial I would highly recommend this dealership and Juan went above and beyond to accommodate my purchase. He made sure that I understood the financing and I I would highly recommend this dealership and Juan went above and beyond to accommodate my purchase. He made sure that I understood the financing and Insured I left a happy customer. More

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my new ride I loved my experience at Moore Buick, and I would recommend anyone to go there an find them a car Mr. Juan was very attentive I loved my experience at Moore Buick, and I would recommend anyone to go there an find them a car Mr. Juan was very attentive More

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If I could rate them higher I would This dealership makes you feel like you are part of the family. They go out of their way to make a deal that will make you happy. We went to another This dealership makes you feel like you are part of the family. They go out of their way to make a deal that will make you happy. We went to another dealership in our town and were given an appointment to come by. We did only to find out that the gentleman was off that day and they did not want to call him to let him know we were there. So we went on down the road and dropped in at Moore Buick. We found the perfect car and got a great deal. They are even fixing the tiny details that I found that worried me. Above and beyond what they needed to do and even followed up with us a few days later to see if we were still happy with the car. What a wonderful place to do business. Wish I could rate them higher!! More

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Transparent and Simple I was looking for a "clean" used four wheel drive vehicle. Juan Espinoza my sales person was knowledgeable about the inventory and took me to direct I was looking for a "clean" used four wheel drive vehicle. Juan Espinoza my sales person was knowledgeable about the inventory and took me to directly to vehicle that fit my specifications. The pricing was transparent and upfront. We completed the test drive and was provided the background data for the vehicle history. They offered a spot on vehicle price that was in line with internet price values. Financing was simple and straight forward with better rates than what local banks and credit unions offer. They also offered a 48 month and 48,000 mile drive train warranty. "No brainer decision" for the successful sale of vehicle of my choice. Since the vehicle was just brought in as a trade that day I was able to see the vehicle in it's true condition prior to any dealer prep. It was definitely a "clean" vehicle in every sense of the word!! We agreed on the price and completed the sale that day. Then they scheduled the vehicle for complete servicing and dealer prep and detailing. They completed the complete servicing and prep a day ahead of time and I was elated to pick up the vehicle a day early. Really enjoyable experience all around. 5 Stars! More

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